The unit will not eject the disk. I think a regular size CD was put into the unit while a small CD was alread in the tray, then the door was closed.
Now the eject will not open the door.
How do I fix??
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Re: Disk player door
You would need to disassemble the unit to take out both the CDs. Trying to force the disk out without opening the unit might damage it. If you are not comfortable with open it, please get someone who can actually do it for you.
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I had the problem of the disk tray opening and closing randomly but finally fixed it. I went thru a number of steps so I don't know which combination or individual step fixed it but I think it was changing the HDMI cable from the TV to the Blu ray player that finally fixed the problem. Previous to that I had removed the disk player and got the audio to work with only the TV and used one of the HDMI inputs as the output from my PC. That way I could play DVDs on my PC and run it thru the player to get audio in the speakers and video on the TV. Every once in a while the tray would try to eject (even though the player was not there). Finally I changed the HDMI cable to an older cable, the one between the TV and the player and it started working! I then put the disk player back in the unit and it all worked, everything!! Good luck!
There should be a small hole on the door of the disk tray. insert a paper clip in the hole to manually open the disk tray. remove the disk and see if the tray will open and close normally. If it does put another disk in and see if all is well. If not I would have a repair center look at it.
Most of the time you need a paper clip, med sized straighten it out unplug the player and push the pin in a hole about the size of the clip. you will feel a resistance and push thru it. That should open the door.
I took a stake knife from the kitchen and pried open the tray door as I hit the eject button this got it to open, I then cycled eject and close, eject close a few times and this did the trick, I even played a DVD and that worked fine also. I had the problem with the tray not opening, and the display would read OPEN when I hit eject and I could hear it trying to open. So I wanted to make sure the tray wasn't just stuck or wedged before I took the system apart and looked for sripped out plastic gears or the belt being broken. GoodLuck firstname.lastname@example.org
This is an Update to my above problem:
I've managed at last to pry open - with a huge scredriver - the very sturdy black metal clasp that holds down the cd-dvd driver onto the shaft. Now I could lift it up, see the small frontal hole that manually frees the disk tray. I stuck in a pin and at last it opened!!
I could see that the "captivated" disk had very deep "skid" mark on its playable side, as if sometihng was carving into it. The same carving happened to a new disk I inserted, although it played and ejected normally - only with strange machnical noises. I think that some of the plastic cogwheels that turn or eject the disk got loose. I stuck them in and now it works fine, but I lost confidence in the machine - fearing it may stuck again or ruin my disks.
Mine started doing this just the other day and stopped playing the DVD it was playing. I found a solution for a portable player that worked on this one. You need to open it, eject the tray and slide the laser carriage back and forth all the way two or three times gently and by grabbing on to plastic that hooks around the metal bar on the right if you are facing the player from the front. Then plug it in and play a CD all the way through and this recalibrates the laser.
I wonder how many people throw away their DVD players when this is all it needs. Makes me sick to think about it.
I have a Harman Kardon CD Changer. I moved the unit in prepration for installation of new carpet. I failed to remove the CD's and four of five of them jamed. I could not remove the cd's by any means and turned the unit upside down and pointing the front downward. No luck. In fact the tray jammed at this point. Do not force the tray.
Be aware removing the cover might void your warranty. If this is a concern take the unit to an approved repair location.
I un-plugged the electrical power cord from the electrical outlet and removed the cover. Place the screws in a safe place and separate them by size rembering where they came from. Be careful and do not touch any of the components inside the unit with your hands, fingers or any tool. Some comonents in electrical units can hold an electrical charge even after the unit has been turned off and unpluged from electrical outlets. Whether you unit holds an electical charge is unknown to me. Wear rubber soul shoes.
With the cover off, I saw the CD's were jammed together in the CD player (?). I sucessfully removed the CD's. Replaced the cover and screws and the unit worked.
Good luck. If you are not up to this ask a friend with mechanical abilities to do it for you.