Question about Panasonic KX-TG1033S Cordless Phone

3 Answers

Answering machine not picking up phnone messages

Our 3 phones indicate we have a new message -- tried playing message -- no message to play -- tried clearing message from answering machine -- machine says no messages to clear -- incomming calls do not get recorded -- phone just rings -- answering machine does not pickup

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  • Anonymous Mar 17, 2014

    Answering machine will not record incoming messages or give message for people to record message

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3 Answers

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Sir,

can u provide brand name and model no.

Posted on Dec 16, 2008

  • Kay Montoya Aug 10, 2013

    Its a panasonic cordless home phone

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Http://www.smithgear.com/kx-tg1032s.html click this link and download the manual and check out for troubleshooting option in the manual.

Posted on Dec 16, 2008

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  • Panasonic Master
  • 19,396 Answers

I think that you can reset the system to factory settings by unplugging all power cords and waiting ten minutes, try this out.

Posted on Dec 16, 2008

  • Ginko
    Ginko Dec 16, 2008

    If unplugging did not wor, and if the unit still does not record new messages:



    1. The answering system is off. Turn it on (page 26, 31).

    2. The message memory is full. Erase unnecessary messages (page 28, 29).

    3. If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (page 31).
    You find user manual here, check pages indicated above


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1 Answer

How do I retrieve recorded messages from an outside phone?


You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system
Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code (19, unless you have changed it). The answering system automatically announces the number of messages (new or old) if there are any. If there are new messages, the answering system automatically begins to play new messages only. -OR If there are no new messages, the answering system automatically begins to play all old messages. You can also enter the remote commands: Play all messages
1 Press to listen to all messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). Play new messages
2 Press to listen to new messages only. Delete a message 3 Press during message playback to delete the current message. Delete all old messages
3 Press to delete all old messages. Replay current message or previous message
4 To repeat the message currently playing, press 4 after the answering system plays the day and time the current message was received. To listen to the previous message, press 4 while the answering system is playing the day and time the current message was received. Stop
5 Press to stop playback and recording. Play help menu * 5 Press to listen to a list of remote commands. Skip to next message
6 Press during playback to skip the current message and advance to the next message. Record a announcement
7 Press to record a new announcement. Begin speaking after the long beep. Turn system on or off 0 Press to turn the answering system on or off. Exit
8 or hang up Press to end remote access (the call is terminated). 1. 2. 3. 4.5
0 Answering system Remote access Hang up to end the call and save all messages.
NOTES: If you do not enter a valid remote access code, the system answers the call automatically. If the date and time is not set when a message is recorded, the system announces, "Time and date not set" before the answering system announces the number of messages. If there are no messages in the answering system, the system announces, "You have no message." If there are no new messages in the answering system, when you press 2 to play back new messages, the system announces, "You have no new message." If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. If the memory is full, the answering system answers after 10 rings and announces, "Memory is full. Enter the remote access code." Enter your remote access code to access the messages and announcements. When the answering system is turned off, the telephone answers after 10 rings and announces, "Please enter your remote access code."

Mar 13, 2015 | Uniden DECT 6.0 Cordless Phone ID

1 Answer

My Vtech phone answering machine no longer records incoming messages on its base. Help


From the sound of it it I think its either: your mailbox is full or the feature has been turn off accidentally.

Vtech's support recommend the following (I've removed things like 'make sure its plugged in' and 'is your answering system is turned on' etc..)

1 Some answering systems have an announce only option, which plays your greeting but won't record messages. Make sure your system is set to record messages.

2 Your answering system's message capacity may be full. You must erase old messages to make room for new ones.

3 If you have voicemail service in addition to your answering system, your caller's message may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings after your answering system is set to answer the call.

May 05, 2014 | Vtech 5.8GHz Cordless Phone with Digital...

1 Answer

How do i retrieve messages when out of town, from my v-tech 5.8 & can i use my cell phone to do this ?


If I remember correctly you can remotely connect to your answering machine.
When you call the phone and it greets you (assuming you haven't changed the code) press 19 to get it going.
You should then begin to hear your messages. After you get past the 19 part (options are as follows)
1 ) Plays all messages 2 ) Plays only new messages 3 ) (During playback) Deletes the current message 33 ) Deletes ALL OLD messages 4 ) Repeats current message 5 ) Stop 5 ) (While no message being played) Lists Available Commands 6 ) Skips to next message 7 ) (While no message being played) Record new greeting 8 ) Hang up 0 ) Turn Answering Machine on/off

Jun 29, 2011 | Vtech 5.8GHz Cordless Phone with Digital...

2 Answers

I am having problem with leaving messages. Everytime someone try to leave msg..voicemail say your memory is full, please hangup..but there were no messages in there..I also turned the machine off to see if...


Deleting messages (memory may be full).

Verify you do not have old messages on the the system. After the system plays all new messages, press Play/Stop again or from the handset Select 2:Play.If you find messages, delete them during or after they play.

After you listen to your messages, the voice message icon turns off. If it doesn't or if you can not receive messages, you should try to reset it: With the phone in standby, open the menu and select Global Setup; select VMWI Reset, then select Yes.

Make sure the Record Time is not set to Announce Only.

Jun 20, 2011 | Uniden DECT 6.0 Cordless Phone

1 Answer

How do I get my messages from the answering machine ? What do I need to key in ?


If you are using the handset, press Menu and scroll down to the line Answer Machine with the up/down arrows. Then press the left soft key twice (Select answering machine and then play new messages). The left soft key is above the Talk button. Press End to stop the play back of messages. When there are no new messages, the above will play all messages.

If you want to access the messages from another phone, you first need to change the Master PIN from the one it shipped with and set up remote access. You do this from the handset.
To change the Master PIN, press Menu, scroll to Advanced Set and press the left soft key. Then scroll to change PIN and press the left soft key. Enter the original PIN (or the current PIN) and press the left soft key. Then enter the new PIN followed by pressing the left soft key twice. You will hear a tone and see New PIN Stored on the screen. If you do not enter the correct PIN above, the screen will return to the previous menu. The PIN from the manufacturer is 0000.

For remote access, press Menu, go to Answer Machine and press the left soft key. Then scroll to Ans. Settings and press the left soft key. Scroll to Remote access and press the left soft key. Use the up and down arrows to select Activated then press the left soft key again.

Once these are set, call your phone number and when the machine picks up press #. Within 8 seconds, enter the PIN. An error tone will play if you do not enter the correct code; try again. The unit will hang up if the PIN isn't entered in 8 seconds. All new messages will play. Press 1 to replay a message (or go to the previous message), 2 to play all messages, 3 to advance to the next message, 4 to delete a message.

The manual is available here: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=ID9371B/37&scy=us&slg=en .

I hope this helps.

Cindy Wells

Jan 19, 2011 | Philips ID9371B DECT telephone

1 Answer

Code to retrieve messages


Here are the instructions you need to follow:

If you want to be able to play your messages from a remote location, you need to enter a two-digit Personal Identification Number (PIN) code (01-99).
To select a PIN, perform the following steps:
1) With the phone in standby, press [menu/clock] twice.
The system announces "Security code," and the current PIN code is announced as it is displayed on the base.
Then the system announces the instructions for setting the PIN code.
2) Press [volume/select/ ] or [volume/select/ ] until the desired number appears.
3) Press [set] to select the PIN code. You hear a confirmation tone, then the announcement "Security code" followed by the new PIN code is announced. After a few seconds, the system announces "To set ring time, press menu again."
Note: The PIN code is set to "80" at the factory.

Remote Operation
When you are away from home, you can operate your answering machine with any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press [0] and enter your PIN code
3) The answering machine announces the current time and the number of messages stored in memory. Then you hear "To play incoming message, press zero two. For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:
Command Function Command Function
[0] then [1] Repeat a Message [0] then [6] Answering Machine On
[0] then [2] Play Incoming Messages [0] then [7] Memo Record/Stop*
[0] then [3] Skip a Message [0] then [8] Greeting Message Record/Stop*
[0] then [4] Delete a Message [0] then [9] Answering Machine Off
[0] then [5] Stop Operation [1] then [0] Voice Prompts
* For Memo Record and Greeting Message Record functions, the first time you enter the corresponding command, it
starts the Recording function. If you want to stop the recording, enter the command again.
Note: Once you enter the remote access menu, you must enter a command within 15 seconds, or the
answering machine automatically hangs up and returns to standby.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering machine automatically returns to standby.

Turn on the Answering Machine Remotely
If you have forgotten to turn on your answering machine, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press [0] and then enter your PIN code. The answering machine announces the number of messages stored in memory. You hear "To play incoming message, press zero two. For help, press one zero."
4) Press [0] then [6] to turn the answering machine On. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Feb 28, 2010 | Uniden EXAI5680 Cordless Phone

1 Answer

Retriving messages remotely


Hi Ern, Usually the phone has a default code you dial when you attempt to get messages from your home answering machine.
Try calling your home, let the machine pick up, after your message is heard dial 1234. Your machine should recognize the tones and play your mesages back to you. I just happened to read that earlier today while setting up a new message on our office phone.
Hope this helps, RadioWidgets

Jan 30, 2009 | GE 25942GE2 Cordless Phone System

1 Answer

Delete messages


This is from the manual.

Erasing Messages
You may erase messages in the following three ways:
To erase a message while it is playing
1. Press and release PLAY/STOP button.
2. Press the review and skip buttons to select and play the message you want to erase.
3. Press the delete button, the current message is erased, and the next message plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
2. Press and hold the delete button until "ALL OLD MESSAGES ERASED" is announced.
To erase a message from the handset :
1. Press the flash/answerer button on the handset
2. Press the play/stop (key 2) on the handset.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.

Jan 08, 2009 | GE 28112 Trio Cordless Phone

1 Answer

Picking up messages remotely


Try this...
See if this works for you.

Remote Operation
When you are away from home, you can operate your answering system with any
touch-tone telephone.Use this function to check for recorded messages, to play or
delete messages, even record a new greeting message.
1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code.
3) The answering system announces the current time and the number of messages
stored in memory. Then you hear "To play incoming message, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command
from the following chart:

Command Function
0 then 1 Repeat a Message
0 then 2 Play Incoming Messages
0 then 3 Skip a Message
0 then 4 Delete a Message
0 then 5 Stop Operation
0 then 6 Answering System On
0 then 7 Memo Record/Stop*
0 then 8 Greeting Message Record/Stop*
0 then 9 Answering System Off
1 then 0 Voice Prompts

If you forgot to turn on answering system the directions for that are here:

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely
from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the
number of messages stored in memory. You hear "To play incoming message,
press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system On. You hear the outgoing message
and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Dec 12, 2008 | GE 25942GE2 Cordless Phone System

1 Answer

The pre recorded message on the answering machine has been lost.


I read thru the manual. There is nothing bout recovery of factory messages. If you recorded your own, try deleting it. Or unplug the base from power and try a reset. This is from the manual. At the end, I gave you a link to the manual!

Using a pre-recorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a prerecorded
greeting message for callers
and asks them to leave messages. If the
message recording time (page 39) is set
to “Greeting only”, caller messages
are not recorded and the unit plays a
different pre-recorded greeting message
asking callers to call again.


http://service.us.panasonic.com/OPERMANPDF/KXTG9331.PDF

Nov 21, 2008 | Panasonic KX-TG9331T Cordless Phone

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