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Sony CCD-TR82 Handycam: Won't Load Tape

Camera's tape transport mechanism works properly in that it opens and closes the tape compartment as it should, when no tape is inserted. If a tape is inserted and the carriage pushed to the closed/load position the motor(s) can be heard running but nothing moves until the carriage pops out to the fully open position again.

Once the tape is removed from the camera and the carriage again pushed to the closed/load position the carriage moves to its play/record position and the carriage cover can be closed. The viewfinder displays the up facing arrow with a bar beneath which, according to the owner's manual indicates "some other trouble has occurred."

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  • beamer53 Dec 26, 2008

    I have same problme - plus camera is "eating" the tapes (tape rolls out of cassette and is twisted). Hasa solution been found? bobupthecreek@yahoo,.com

  • Anonymous Feb 11, 2009

    I have a similar problem, insert tape and all I get is a blank (white) screen with the arrow and bar blinking. The camera is kind of obsolete and I'm only planning on using it to convert my tapes to digital format. Also, can't seem to locate my manual. The drive motor whirrs when tape is initially loaded, just will not play, or, record. As a last resort, I'm wondering if there is some place where you can rent or buy a cheap a Hi 8 tape player.

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SOURCE: sony ccd-fx310

My camera won't play back.  Occasionally, if I ffwd it will show the picture otherwise its a blank screen.  Any ideas?  I've tried cleaning the heads a few times now

Posted on Feb 02, 2008

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Its arround 1993 model camera and part supply has an end by Sony. Problem is Capacitors mounted on boards. If you can change them, go ahead.

Posted on Aug 03, 2008

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SOURCE: Camera will not insert tape. Mechanism works OK without tape. Sony dcr-hc42

A C31:40 error indicates that the drum (the spinning video head) is either not spinning or is not supplying a signal to the main computer to tell the computer it is spinning. It could be a bad drum or a loose connection. It will likely take a qualified technician to verify the diagnosis.

Posted on Oct 20, 2008

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SOURCE: Sony Handycam CCD-TRV37 Error code C:32:20

1. I removed the battery. 2. With the power switch On position and holding the tape ejected I inserted the battery back on & it ejected the stuck tape.

Posted on Oct 21, 2008

  • 1 Answer

SOURCE: Sony Handycam CCD-F77 won't power up

Sony F77's are known for bad power supply circuit boards. I have one that powers up enough to eject or insert a tape but will do nothing else. Recently I took it to a repair shop. Paid $30 to have it diagnosed but elected not to pay the extra $164-$215 to have the board rebuilt.

It is difficult to find people who will even diagnose these old camcorders, but the repairman said the shops that rebuild the boards get 10-15 a week because people really like the high quality of this particular model. I paid over $1500 for mine in 1983 or so and may yet decide to have it rebuilt.

The repair shop I took mine to is Westronix in Salem, Oregon.

Posted on Dec 08, 2008

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I'm unable to record with my AG-DVC7. When I turn on the camera , the LCD screen comes on and says "tape not inserted". But immediately I open the tape compartment, power will turn off from...


  • Like all the old video recorders there are mechanical parts inside what need cleaning in high priority the parts that mechanical activate switches for the intake in the little microcontactsswitches and the most important of all are mechanical mode-select-switches where timing is an hot issue
  • The entire process is timed often gears are used, but sometimes also strings that can slip by age and or dirt, cleaning and contact cleaner and look for bad soldering.
  • Also check that the lens motor for the aperture setting is working properly, because everything concerns mechanical settings when that failure then stops the device.
    Also the zoom lens motor that are the first mechanical parts after the tape was lace in. all must exactly done in a special short timing.




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Cannot get tape to eject


It could be a couple of different issues. These things could help.
(1) Power OFF the camera, remove battery then replace the battery, power up the cam and try to eject tape again. Nothing? try...
(2) Gently press inward on the tape cover with both thumbs a few times. Then, while pressing gently inward with one hand, press the release/eject-tape function until you hear a click or release sound. Then, if it doesn't open automatically, gently "help" open the hatch.

If it remains stuck, after follwing these steps a few times it would be my guess that perhaps the camera has been dropped in a way that jammed the mechanism controlling the eject function.

TIPS that may prevent having eject problems: When loading tape, be sure to insert the tape correctly and slowly, makeing sure the tape is placed properly. Gently press on the specific location indicated to close the tape holder, and wait for the tape to "seat" properly before closing any other part of the tape cover or hatch mechanism. Taking a few extra seconds when loading the tape can save extended frustration later.

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When I turn onto the VCR function so I can rewind or play a tape, it beeps. The eject button flashes and in the upper right hand corner flashes c:31.22. I am not able to do anything. Is there something...


That error means that something is out of alignment or stuck in the tape mechanism. You have two options: to have the camera inspected and repaired, OR if you don't want to do that and feel you don't have anything to lose do this:
Remove the tape.
Close the tape door completely.
Close the LCD.
Turn the camera off.
Remove the battery.
Give the camera a good firm smack or two on each side with the palm of your hand.
Power the camera up and try the tape again.

It sounds crazy, but doing that can possibly help unjam whatever mechanism is locked up.
This has worked for many people.
Hopefully it will take care of your situation too.

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There is a metal strip inside the tape transport compartment that connects the main body to that chamber - it has broken - snapped due to stress of opening and closing compartment. The camera has now...


Without knowing what kind the tape is, it is impossible to get answer for your question. Let's be specific on the kind of tape, wwhere the metal is, etc.

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Tape holder doesvnot come all the way out


From your description, it sounds like the tape transport mechanism has become mis-timed. (i.e. gears inside may have stripped or jumped a tooth) Proper positioning in camcorders is critical. Certain things have to happen just at certain intervals or the corder will jam and/or misfeed. There could be dirt or sand in the mechanism--especially if you've been to the beach recently or been in blowing sand. Using some canned air, try to clean the sides of the tape compartment(thats where the gears and levers move/slide) This might dislodge dirt particles. DON'T FORCE THE TAPE TRANSPORT AT ALL!!! I can't stress this enough. Any bending or stripping of gears means the unit will have to be sent in for repair.
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Inspect the tape compartment to see if anything has caught the mechanism or impeded its movement.---Hope I helped!---Rick

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1 Answer

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I have the same problem. If I remove the battery for a few seconds, then replace the battery and wait about 5 seconds, the tape compartment closes.

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I had the same Problem. My Solution was i open the camera, then i take the batery away. I put the tape into and close the camera, then i put the battery into and the camera close with the tape

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