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Hi, take a look at this video. You problem is probably a drain valve that is not closing completely. It could be due to debris getting stuck in it or the valve itself is failing. This video will help you figure out what it is and how to fix it.
Most probably an inlet valve fault. Could be the water level sensor hose has diconnected, or the drain hose is too low, and is allowing water to flow through into the drain.....Check drain hose......If water flow is not stopped when you unplug the machine, it's probably a valve.....Not a big job........Good luck......Nomess
make sure that your drain hose is coming up ( 90 degrees ) from the base of the machine. and then drains near or close to the height of the machine. the drain hose at least needs to be at a 45 degree angle to fill properly otherwise it will continuosly drain. hope this helps.
Since your washer worked fine while in Germany and now is exhibiting this problem at your new home, you may want to double check how it was installed. I suspect you may have a problem known as "siphoning". The following link explains:
This could be a simple situation where the drain line on the washer is not installed correctly. There are minimum height and length requirments on the drain line. In addition, make sure the stand pipe you have the drain hose inserted in has a proper air gap to allow draining. All of this is explained in the link provided.
I hope this information is helpful to you. The majority of the situations arise from improper installation and is not an operaitonal problem with the washer. If, however, you double check everything and still have problems, please post back and let me know.
HI there. You drain out pipe need to have a kink and the kink need to be higher than the highest point of when the machine is filled with water or else gravity will let the water drain out as you fill it up. HOpe it works.
Sounds like your stand-pipe has fell over,located behind machine that the drain hose goes into.This pipe must be vertical,and secure.The top of the washers drain hose loop that goes into the stand-pipe, should be as high as your soap dispenser.If this is not the problem then your water pump must be pumping the water out all the time.Can you hear the pump? If so, some faults can force the washing machine into a constant cycle of filling with cold water and pumping the water away if it thinks the washing machine is overheating (possible faulty thermistor).Hopefully its only your stand-pipe causing the loss of water.Lets know how you get on.Good luck.