Question about Philips GoGear SA3125/37 MP3 Player

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I am not sure what happened but my daughter was pressing buttons and now my mp3 player is frozen and I cant even charge it. I cant turn it off and my pc doesnt even recognize it when i turn it on. What do I do?

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Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

-Tha Mp3 Doctor

Posted on Dec 30, 2008

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