I updated the mouse driver for my laptop and when I rebooted the keyboard no longer works. Hence I can't sign in or access my computer. I have an external keyboard but I can't sign in to install the drivers. Please help!
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If you have the disk or driver for keyboard then reload it. If not then use the mouse and click on the Start button, use the mouse's right button on Computer (My Computer). Select Manage. When the Computer Management console appears, Select Device Manager. Expand the Keyboard Section. Right Click on your computer name and select Scan for hardware changes. If this fails to reload the driver then right click on the keyboard item that says Unknown and select Update Driver Software.
Try to disconnect the wirless kb & mouse then uninstall completely. Likewise remove all entries of the Logitech wireless kb & mouse in your registry. Reboot your PC and do a complete Disk Cleanup. In your Device Manager, verify that it no longer shows even under the "Show Hidden Devices". Reboot again and reinstall.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
One of two things are happening. The mouse has gone bad, or one of it's
driver files is corrupt. Optional:(Run your anti-virus program on the
drive containing the mouse drive).
Unistall the Logitech
Mouseware by using the Add or Remove Programs in the Control panel.
Plug in your mouse via the PS2 and reboot. When back up, windows should
use the default PS2 driver. If it works, or if not, go ahead and
re-install you mouse, but do not install all the other junk Logitech
wants you to install.
You may even consider downloading the updated driver from Logitech for the new install.
Please try to use keyboard to uninstall Driver Robot.
Please press the winkey (key with Windows Sign on it), and goto Control Panel with arrow keys and press enter.
Now using arrow keys goto Add Remove Programs and press enter. Now navigate to driver robot and use TAB key to select the remove or uninstall button. Please follow the on screen instructions.
I hope this will resolve your problem.
Please do rate my solution.
Hook up a second mouse.Uninstall the device completely after disconnecting. Reboot twice. With the second mouse still installed, run the software to install the IRock, only using the new driver if possible. Leave the other mouse hooked up and reboot. It should work from there.