Question about Dell XPS M1530 Notebook

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Up, down, right arrow keys wont work

2 year old spilt juice on the keyboard,not enough to fry the Comp, but now the arrow keys dont work, they also make a crackling noise when pressed is there anything i can do?

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  • rach652 Dec 13, 2009

    LOst arrow right key

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I have a Dell xps m1530 . I lost the right arrow . how do i replaceit on my warranty

Posted on Dec 13, 2009

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2 year olds, a cup of juice and keyboards are not usually a good combination,as you have found out!
Well, the most obvious fix is to replace the keyboard, but I'm sure that you have already thought about that..
A work around is to attach an external keyboard, but that kind of defeats the purpose of a laptop, doesn't it?
Keyboards that have suffered this kind of damage can sometimes be recovered, however it is a somewhat delicate process. Not rocket science but some common sense needs to be applied. Were you to to decide to attempt this, the following might be of some help.

1) Remove the keyboard from the laptop.
2) Hold the keyboard over the sink with the affected corner down and keep it in this position during the entire process..
3) Allow fairly warm water to flow over the problem area for a few minutes.
4) If you have a soft bristle brush available, you might want to try to gently apply a soap & water mixture to the area. Work it under the affected keys and rinse well with warm water.
5) Blow as much water as possible from under the keys.
6) The judicious application of a hair drier will help get things dry a little quicker.

Will this really work? Probably 85-90% of the times that I've tried it, it has helped the situation.
What are the chances of my destroying the keyboard? Actually pretty low, if you don't get water all over everything and dry everything well. Keep the water limited to the affected area,only.
Do I recommend using this process? That's up to you. I have no idea what your abilities are or how mechanically inclined you are. You have to decide for yourself to assume any risk.

Hope this has helped and have an excellent day!
Ron


Posted on Dec 16, 2008

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You need to replace the keyboard.
You're lucky that is the only problem.
You can go online to the Dell web site and forums, learn were youcan get a new keyboard and maybe even replace it yourself. If you feel uncomfortable and don't know a friendly computer geek, itl need a qualified computer techie.

Posted on Dec 16, 2008

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Most Dell laptop keyboards can have their keys easily removed if pull up on the top of the key, only pull on the top of the key otherwise you risk breaking the base the key plugs into.

From there you can better view if there is possible damage to the keys in question. Its more likely that you will need to request a keyboard replacement from dell than it is you will be able to get these keys working again. Under the keys is a small plastic base that clips to the keyboard and a rubber button that helps the keys pop up and down.

I would guess that the juice has gotten under the rubber button which covers the circuit board of that particular key node and short circuited it. If you are going to try to clean it be very careful, remove the batter and the AC adapter and let the machine sit for a short while to make 100% sure that the power has dissipated.

You will need a light adhesive to put the rubber button back on to the board after you use a non-acidic compound to try to remove sticky juice off the board. Do not use water, do not use harsh cleaning chemicals and do not use goo be gone. My suggestion is to wet a paper towel with nearly anything deemed child safe (which as those kitchen disinfecting wipes) to try to remove it.

This is all just to try to save you a little bit of money so you might not have to purchase a new keyboard. It's important to be very careful and optimisitc, but don't get your hopes to high. Electronics are very subjectable to failure when introduced to liquids, though at times they can still be recovered.

Hope this helps.

Chase

Posted on Dec 16, 2008

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Buy a keyboard, it will cost about $25-$75 and you can replace it yourself.
Otherwise, use an external.

Posted on Dec 16, 2008

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