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Posted on Dec 16, 2008
Answered by a Fixya Expert

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Touch screen mp4 player wont turn on.

I bought this mp4 mp3 player on ebay from china and it worked fine for a couple of weeks but it just wont turn on. i left it charging at night and the next morning it does nothing. sometimes it may get a flash on the screen for less than a second. but that's it.

  • Anonymous Feb 23, 2009

    It's a brand new mp4 player from Hong Kong. Tried to install update per instructions for FIRST use....said it couldn't create image and posted error to stop process....Now, my son has an mp4 player we don't know how to make work. It doesn't even come on now.....

  • Anonymous Mar 18, 2014

    touch screen wont work

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  • Posted on Jan 01, 2009
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Did you try the reset button because i have one just like that and sometimes it turns off and wont turn on and then the only thing left to do was clicking the reset button and it worked

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  • Posted on Dec 17, 2008
Sean Cole
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How about when it's connected to the computer or mains? If it powers when it is but not once you disconnect, then the battery is dead and needs replacing. This is soldered onto the main board so needs to be done by a competent person but is fairly inexpensive.

If it doesn't power up when you connect to a PC or mains then it is a connection problem (check the cable, iPod and USB sockets) or a logic board problem.

I hope it is something simple for you. Otherwise I would find an iPod repair specialist near you (I'm too far away).

All the best
Sean
PiDigital

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i have having the same problem. my mp4 player is also from china, (bought on ebay) When i turn it on the hour glass appears and that is all that appears. i know i did some reading up, it was suggested that we reset the player. Apparently there is a pinhole at the bottom of the player, if we insert a pin it should reset, well i tried that. it didnt work, they also suggested changing the battery, well i can't even find where the battery is.
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