I have no volume so do not know when someone rings or txts me

check solenoid by crossing the 2 bolts on it, if it starts you know its the solenoid thats at fault or the switch wiring to it

Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.

Tone settings
To select a ringing tone for voice calls, select Tones >
Ringing tone.
To select a ringing tone for video calls, select Tones > Video
call tone.
To set the ringing type, select Tones > Ringing type. You
can also set the device to sound a ringing tone that is a
combination of the spoken name of the caller and the
selected ringing tone, when someone from your contacts list
calls you. Select Tones > Say caller's name.
To set the volume level of the ringing tone, select Tones >
Ringing volume.
To set the various alert tones, select Tones > Message alert
tone, E-mail alert tone, Calendar alarm tone, or Clock
alarm tone.
To set the device to vibrate when you receive a call, select
Tones > Vibrating alert.
To set the volume level of the device keypad tones, select
Tones > Keypad tones.

I have included a link to download your user manual if needed, it comes as a PDF file so you need to have adobe PDF down loader

http://nds1.nokia.com/phones/files/guides/Nokia_E63-1_UG_en.pdf

I have the same problem with my new Binatone Fusion. Have you fixed the problem by any chance?

if you can still dial someone, but can`t receive anything, try dial ##002# , then ask someone to call you. for the txt verify the sms center number, if you don`t know it call customer service

The internal screen settings only adjust volume of ringer, the external button on side adjusts ear piece/hand set volume.
If the volume buttons do not turn up the volume of the hand set then the handset is defective

is the volume down if it isnt than put on another ring tone

Try pressing the favorite button on the remote. "Favorite off" should display and the remote should work.

Once again I will repeat; DON'T reset your phone unless you know exactly what you are doing, you could do more harm than good...

It sounds like your phone is on divert all calls. Try:
Go to TOOLS,
SETTINGS,
CALL DIVERT,
VOICE CALLS, in the options select CANCEL ALL DIVERTS.

This is activated by your phone, but the changes are at the exchange.

Well look on your settings and set your ringing volume to full . check your phone for any settings that may affect your fone ringing . e.g make sure it isnt on silent , Hope i helped