Question about Comdial Impact 8024S-PT Corded Phone

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Does not ring when call is tranfered from auto attendant

We have a Comdial Impact phone system. When a customer calls in and the auto attendant aswers the customer selects the extension they would like to speak with. When they are tranfered there is nothing but dead air in between the tranfer and the call being answered by the person or voicemail. My music on hold no longer works so I would like to have the phone ring when it is transfering to the station so customer can hear the ringing. Any Ideas?

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Message light won't turn off...Comdial 8212S

Try dialing (from that phone)
Intercom # 3 then that extension number(exp. 100)

Posted on Nov 27, 2007

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SOURCE: Can call forward outside system be programmed from the user handset on a comdial fx ii impact system?

I do use CFOS, but to get it working, I did have to do some system programming. You have to turn on the master CFOS enable system parameter, and you have to assign a button for the station to be a CFOS feature button in the Station programming screen. The outside number to which calls will be forwarded is also assigned on the same screen... I've never found a way to set the number from the station itself.

Posted on Oct 08, 2008

Vit Avaya BP
  • 211 Answers

SOURCE: When I try to get my voicemail by pressing VMAIL

The only way to fix it without your vendor getting envolved is to try to reboot your voicemail server/phone switch(depending on the model of your system it can be inside of your switch or separate computer).
Your voicemail is down right now

Posted on Apr 02, 2009

Vit Avaya BP
  • 211 Answers

SOURCE: i have a partner vs voicemail system release 5. When the auto att

You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Cheers

Posted on Apr 07, 2009

stwill2326
  • 77 Answers

SOURCE: I don't know the voicemail password; I am trying to reset it to the default

you will need to log in from a main phone or phone with LCD screen and go to the set you need to set to default in the menu...this maybe only be done through your vendor unless you know the system password to get into the configuration mode.

Posted on May 29, 2009

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1 Answer

Comdial phone system Extension number


In a standard Impact system the entire universe of numbers is 10-41 in a standard E-80PT. You could dial 0 or 10 from the unknown extension and read the display, or just start dialing each unknown or sequentioal number until it rings.

Carl

Dec 28, 2009 | Comdial Impact 8124S Corded Phone

1 Answer

Need to know how to change time on Comdial GCA70-281


  1. Programming the time and date for a Comdial Impact digital phone system must be done from the attendant's station, usually the phone located closest to the Comdial controller. Go to this station before attempting to change the time.
  2. Step 2 set-clock_thumb.jpg Now the phone system's clock is ready to be reset. Without picking up the handset, press the "Intercom" button on the phone. Dial * # 0 1. The digital display2.gif should read "Set Clock"
  3. Step 3 Set the year by dialing two digits (00-99)
  4. Step 4 Set the month by dialing two digits (01-12)
  5. Step 5 Set the day by dialing two digits (01-31)
  6. Step 6 Set the hour by dialing two digits (01-23)
  7. Step 7 Set the minutes by dialing two digits (00-59)
  8. Step 8 set-clock2_thumb.jpg Comdial Impact phone with updated day and time. Pick up the handset and set it back down to set the programming changes. The new date and time should display immediately on all phones connected to the Comdial system

Nov 04, 2009 | Comdial Impact 8124S Corded Phone

1 Answer

I have a partner vs voicemail system release 5. When the auto att


You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Cheers

Apr 06, 2009 | Comdial Avaya Partner ACS Phone

1 Answer

When I try to get my voicemail by pressing VMAIL it says no such station. Yesterday it was fine. Now our system does not pick up when someone calls. It continues to ring. We have a COMDIAL Impact...


The only way to fix it without your vendor getting envolved is to try to reboot your voicemail server/phone switch(depending on the model of your system it can be inside of your switch or separate computer).
Your voicemail is down right now

Apr 02, 2009 | Comdial 8024-S Impact 24-Line Phone

1 Answer

Change number of rings on Comdial Impact


Thsi change needs to be made in sys programming. Usually with a pc and vmmi software.

If you have that, call up your station and there is a setting for station fwd to vm setting you can adjust.

Dan

Mar 12, 2009 | Comdial Avaya Partner ACS Phone

1 Answer

I cannot change the time


See if these instructions will work for ya.

Comdial Change Date/Phone Time All Changes Must be Made from the Attendant's Station Phone.

DXP, DXP Plus, FX series (Impact Classic and Impact SCS Phones):
  • ITERCOM, *, #, 0, *, 01, MM, DD, YY, HH, MM, #, SPKR to end

Mar 10, 2009 | Comdial 8324S-PT Corded Phone

1 Answer

Message light won't turn off...Comdial 8212S


Try dialing (from that phone)
Intercom # 3 then that extension number(exp. 100)

Nov 27, 2007 | Comdial Impact SCS 8212S Corded Phone

1 Answer

We cannot hear a ring on incoming calls


Sounds like your system defaulted. Only a few phones ring at system default and you may not have those ports connected. First, you need to figure out which Comdial Impact system you have. The phone will work on a few different Comdial systems. Find the main box and get a model number from that. You'll have to tackle re-programming ringing yourself or pay a local company to do it. If you do it yourself you will need the "programming and installation" manual specific for your system. A "user guide" will be of no use to you. You can search the net for "Comdial Digitech, Impact & Impression Programming & Installation Manual" Next, I would suggest a UPS backup for your system so this does not happen again. Unless you have a large carded system with dozens of phones, your phones require less power than a typical computer so a UPS made for a computer will be fine. The system will default either when the system memory battery goes too low or I have seen a few cases where power fluctuations will cause it (like when the power goes on-off-on-off rapidly in a storm) either way a UPS system with surge protection will help.

Aug 29, 2007 | Comdial Impact 8024S-PT Corded Phone

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