Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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Help :( i can't start up my laptop it wont let me :(

My HP pavillion zv6000 is completely broke :( everytime i try and turn it on, it shows the HP logo screen the flickers and goes to a page which says "we apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose last known good configuration to revert to the most recent settings that worked. If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you aren't sure what caused the problem you can choose start widows normally."
It then gives me a list of 5 option's which are... "Safe mode  Safe mode with networking  Safe mode with command prompt  Last known good configuration (your most recent settings that worked)  Start up windows normally"
Under these options it says "use the up and down arrow keys to move the highlight to your choice." it then gives me 26 seconds to pick an option.
None of the options will work, they all bring up writing on the screen which comes on very fast, then it all flickers blue then white then goes blank. The laptop then loads the HP logo again but this time then loads the Windows XP screen, but after a few seconds flickers and goes off. The laptop then automatically comes back on and brings up the same option screen as before. I can't do anything with it and i need the laptop as i have very important exams coming up. Please help x

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  • 3 more comments 
  • gymchick Jan 02, 2009

    I have the same problem but when i go to highlight the options the up and down arrows wont work

  • Anonymous Jan 03, 2009

    i have the same problem, too. Need some advice on this please!!!! Thanks.s

  • moorelinda58 Jan 03, 2009

    i have the same problem too. Please help.

  • drew1677 May 04, 2009

    I HAVE THE SAME PROBLEM

  • Anonymous May 14, 2009

    Same Stupid problem!!!

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  • 157 Answers

What i can help this...
you select safe mode and remove video driver and reboot your laptop...if it inside the windows normally,try to remove some unused toolbar in add and remove programs..and check also for virus scan..and reboot computer..

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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