Question about GE GSS25JF Side by Side Refrigerator

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Fridge is not 'freezing', Looks like fan stopped working

The Fridge is not cooling/freezing, I have no idea how to fix this, and it also seems like the fan has stopped working.

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1. is the freezer cold? yes. checkto see if freezer fan is operating. open fridge and listen for a fan. if freezer is not cold listen for the compressor to see if it runs. located behind fridge on bottom left. If compressor clicks replace switch on compressor. If compressor doesnt run then the problem is in your defrost circuit.

Posted on Mar 22, 2007

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Could be due to ice build up jamming the fan. take back panel off and check for ice. if ice present the defrost system has failed. also on some models, the fan stops when door is opened. check door switch is operating

Posted on Mar 22, 2007

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Hi my fridge freezer isn't cooling or freezing it seems like its trying to go on but then stops again


Hi Gerardine.
The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.
or go to this link and have a read up.
Why is my refrigerator not cooling Refrigerator
or this one.
fridge freezer isn cooling or freezing Google Search

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1 Answer

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looks as evaporator fan is working. have you ever clean condensor under the fridge. possibility it is pluged with dust and not allowing compressor to cool down.
Also check the fan at the back of the fridge beside the compressor. see if it is working

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If it has fan to deliver cold air, and it is not working, cold air is stuck on the begining. So your fan could be dead. And I suppose, that compressor is running all the time. Even compressor could stert freezing if fan does not deliver cold air in fridge. The other option is, that there is not enough gas in the compressor. In this case compressor vould not be freezing, but line, going out of compressor has to be hot, if it is not, there is no gas.

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It sounds as if the fan has ceased working. If it is freezing the bottom, then the refrigerant has not escaped. If it was the compressor, the motor would have become louder and begun to rattle. If you can turn it off for a day, then turn it back on. If the fan motor starts to work, it may just have been frozen up, replace your seals . If the fan motor does not start then well it will not. Try replacing the fan motor.

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3 Answers

Not cooling


Cooling fan, behind internal plasic panel is frozen up, happens with me regularly, self defrost function not working properly, i'm just fixing mine as I write. I have found that bottom drain hole was all full of ice also. Have cleared with anti-freeze/hot water till runs through. Take out all shelves, remove back panel, there are screws behind chrome bezel and also inde-odoriser recesses (those two square plastic covers). Unscrew plastic water chiller, be careful not to damage pipes. Remove the back platic moulding, unclipping wire connectors and cooling fan is fastened to back, it will be frozen up with ice! I use hair dryer/ de-icer to thaw, dry off as much as possible. Beware, moulding is mainly polystyrene, i.e fragile. I suspect that I keep getting problems because I didn't clear out the bottom drain hole, so it did not defrost. Tell tale sign is noisy fan (hitting ice) which eventually freezes up and stops blowing cold air which causes fridge to stop cooling, compressor still works though!

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1 Answer

Freezer not freezing and fridge not cooling


Check the back wall of the freezer for ice buildup.
If yes, a defrost parts problem.
Check the freezer fan. Is it running?
If no, replace the freezer fan.
Check the condenser fan at the compressor. Is it running?
If no, is compressor hot?
If compressor is hot replace condenser fan motor.
If compressor is not hot.
Replace the compressor start relay.

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Try to check the noisy fan, slow rotation of fan can cause the icing evaporator. Unplug the unit and rotate the fan manually by your finger check if the fan is not misalign or not touching the fan frame. Or check if fan motor bearing is not worn out. Under charge of gas is also one of icing cause.

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There is a fan behind the plastic. This distributes the cold air throughout the fridge. What happens is this fan stops turning due to freezing up. A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan. This is a known design fault. It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour

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