Re: Printer was off for two weeks and now error sc471
SC471 means: Belt tension unit cam error. Even though the belt tension unit tires to return to its home position several times, the home position sensor is not activated.
Defective transfer belt unit.
Defective transfer belt tension unit.
CN25 Pin 3 on the engine board is unable to send a signal.
Replace the transfer belt unit.
Replace the engine control board.
Replace the transfer belt tension unit.
I would start by opening it up and inspecting the transfer belt and associated parts. Pull them out and re-seat them. Look for broken wires, stripped gears, gunk in the works. Clean it, then put it back together and test.
If you aren't up to it, it is probably time to call the repair man.
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The tray lifting error is displayed as 60.02 Tray 2 lifting error. To fix this error, check the surface sensor of the paper tray2 in the Manual Sensor Test 2 menu under the Troubleshooting menu.
Connect back the cassette lifter motor and the DC controller PCA's connectors and now, replace the filter driver unit in your printer. 123 hp com Quick HP Printers Setup Easy Installation Guidelines
first check communication cable which cable you are using usb or any other? Change the cable and check once.. and observe one thing at the time of connecting printer cable to computer or at the time of powering on the printer system giving any sound or not? change communcation cable and check...
SC471 is a Transfer Belt HP error. The transfer belt does not lift in the rear. The rear cam (G060 3894) slips past its locking tab on the square stepped shaft and slips off the side. The fix: reposition the rear transfer belt lift cam to lock the tab into the square shaft. Secure the locking tab with a tie wrap.
Now this is the solution if you know what you are doing on this printer. I can not even begin to tell you in this forum how to dis-assemble the printer to get the transfer belt unit out and effect this repair. IKON is pretty pricy on labor. I would see if there is an independant guy locally that can do it. Inexpensive repair that I would charge $90 or less for. If you HAVE to call IKON then just make sure they do not try to tell you that you have to replace the transfer belt unit. This repair is all that is needed 90% of the time.
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1. Turn the main switch off and on.
2. Reset the transfer belt unit.
3. Clean or replace the transfer belt
4. Replace the transfer belt contact
5. Check the contact and release
mechanism of the transfer belt unit.
My guess is cleaning will solve it.
open the front door and sing don the green lever
locate the 2 screws at the top and bottom of the unit and remove them.
remove the cleaning unit 1 screw and a thmb lever slide the unit out (its on rails) wipevacum and/or blow clean the unit and re assemble
also clean the connector that it plugs to in the back of the machine
if it still appears belt or unit will need to be replaced
That is a transfer belt lift up error. The transfer belt lifts up for color and goes down for black only prints. Open right side door and check for paper stuck in the area near black rubber roller. Sometimes the belt dosen;t lift correctly. Open front door and turn knob on upper left counterclock wise to lower black transfer roller. On brown cover remove the top left screw and bottom right one (need to look on bottom side of cover) Slilde transfer unit out then back in. It is also possible the sensor inside machine is dirty.
Hi there the following is taken from the service manual hope this can help you.
471 Belt tension unit cam error Even though the belt tension unit tries to return to its home position several times, the home position sensor is not activated. • Defective transfer belt unit • Pin 3 (CN25 on engine control board) unable to send signal • Defective transfer belt tension unit 1. Replace the transfer belt unit. 2. Replace the engine control board. 3. Replace the transfer belt tension unit.