Question about Lexmark X4270 All-In-One InkJet Printer

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Printer Spooler error 1068

My Lexmark printer X-4270 will not print. When I try restarting the spooler I get this 1068 error stating "could not start the print spooler service on Local Computer. The dependency service or group failed to start".
Has anyone encountered similar problems.

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  • jbaratta Dec 17, 2008

    Hi H2H

    I uninstalled the Lexmark software; however I couldn't reinstall it.

    I first tried the CD I still had and it gave me the message "Printer Spooler Stopped" For some reason it won't Re-Start.

    Then I tried using the Site you provided in your E-Mail. It seemed that it was going to install but got hung up during "Lexmark Fax Solutions Setup is performing the requested operation"

    I didn't get an error message but had to turn off the system to get out of the operation. Other suggestions would be appreciated. Thanks.

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Okay, let me be sure I understand the situation:

Your computer now has no Lexmark software installed. It therefore should not have the Lexmark as one of your printers. If it still does, delete that printer - make sure that the printer is disconnected from the computer, and click Start > Printers and Faxes, or if you don't have that shortcut, Start > Control Panel > Printers and Other Hardware > Printers and Faxes. Select the Lexmark and press delete.

Next, I suggest you try to manually reset the spooler as follows:
1) Click Start > Programs > Accessories > Command Prompt.
2) You should see "C:\" - if there is anything after the slash, then type cd.. and press ENTER. Repeat this until you see C:\ with nothing after it.
3) Type net stop spooler, and press ENTER (you should get a message saying the spooler has stopped).
4) Type net start spooler, and press ENTER (you should get a message saying the spooler has started).
5) Type exit [Press ENTER.]

Assuming this worked, try installing the printer normally according to the instructions (I don't recall whether your model requires the CD to be inserted before or after the printer is connected to the PC).

If this sequence of steps did not work, then there may be a problem with a system driver that supports the spooler process. There are a few different ways to approach that - let me know if you still have a problem and we'll go from there.
H2H

Posted on Dec 17, 2008

  • jetski5759 Dec 17, 2008

    Oops - this is Happy2Help - I'm on a shared PC and apparently it's logged into a different account on FixYa - please direct any feedback to me (whether positive or negative) - I look forward to helping you resolve your problem!

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Hi jbaratta,

This sounds like a software problem (in other words, your printer is not the issue). Here's what I suggest:

1) Save whatever you were attempting to print, and restart the computer. Try printing it again.
2) If it doesn't work, try uninstalling the software for your printer, and then re-install it. In the event you don't have the software handy, you can download the driver from this website:

http://downloads.lexmark.com/perl/downloads/downloads.cgi

If it still doesn't work, please let me know, and I'll be happy to offer some more ideas. Hope this helps!

Kind regards,
H2H

Posted on Dec 16, 2008

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