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I am trying to repair the hive file using the Windows Application and Recovery disk - it is requesting the Administrators password and I cannot locate it. Is there a way to recover the Admin Password - or work around ? Without reformatting the whole hard drive. Joe

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Here’s your GEEK-steer …
ADMINISTRATOR VS ADMINISTRATOR.
It may help to understand the distinction of the word "administrator". There is:
1. The ACCOUNT which is named "Administrator" (unless it has been subsequently renamed since initial install).
2. The WORD "administrator" as it relates to the TYPE OF PRIVILEGES (aka credentials) a user may be assigned. These privileges are akin to a master key granting FULL access to your operating system.
USER ACCOUNT NOT SHOWN AT WELCOME SCREEN.
If you have need to login to an account (i.e., "Administrator", "Guest", etc.), but it's not shown at your "Windows XP Welcome Screen":
1. Depress and hold down, then release (in sequence) the keys 'Ctrl'+'Alt'+'Del' two times (or more if a sequence isn't recognized successfully).
2. A "Log On to Windows" dialog will display in which you can login as any registered user.
RESETTING FORGOTTEN PASSWORD.
METHOD 1: MAYBE THERE IS NO PASSWORD.
Depending upon the login location, try it with the password input field left blank. If you're lucky (for this situation only I mean), there has never been a password assigned to the 'Administrator' account (applies to Windows XP only).
ADVISORY: If this is your solution, you need to assign a password to it, because there really should have been one in the first place. Leaving the 'Administrator' account left unprotected is not only leaving the "backdoor open", but also the front door with a sign that says "come on in, I'm not home."
METHOD 2: RESET 'ADMINISTRATOR' (OR ANY USER'S) PASSWORD VIA USER WITH ADMINISTRATOR PRIVILEGES.
1. Login to Windows as any user (with known password) that has administrator privileges.
2. Start > Run ... > type "control userpasswords2" (without quotes), then "OK".
3. Select the user account you can't remember the password to, then click "Reset Password".
4. Type a new password in "New password" and "Confirm new password", then "OK".
NOTE: You may (you shouldn't, but you may) also have a user account that's NOT password protected AND has administrator privileges.
METHOD 3: SOFTWARE SOLUTION.
If methods 1 and 2 are not successful, you're then left with the big gun: "Ultimate Boot CD for Windows" (UBCD4Win). It's a FREEWARE multi-functional recovery boot disk. One of its MANY included utilities is "Sala Password Renew". With it, you can create a new local user with administrator privileges. You can then successfully use method 2 to reset the "Administrator" account. Go to this website http://www.ubcd4win.com/index.htm and follow the guidance found there. There are other FREEWARE all-purpose recovery boot disk available (TRK-Trinity Rescue Kit, UBCD, etc.), but in my opinion, UBCD4Win is your best choice.
NOTE: If compelled to use this method, look upon it as a blessing in disguise. It’s an invaluable tool you’ll likely be relieved to have many times over in the future. In fact, you should strongly consider it even if you don't NEED it "this time". After all, the time to have this disk is BEFORE you need it.
Good luck, and please post back and let me know how things turn out, or if you have any further questions.
"Today's the best day of my life...and NOW you're part of it!"

Posted on Dec 16, 2008

  • Craig The Geekinator
    Craig The Geekinator Dec 16, 2008

    GAD-ZOOKS! Sorry for the tight text. This will be easier to read....



    ADMINISTRATOR VS ADMINISTRATOR.



    It may help to understand the distinction of the word "administrator". There is:


    1. The ACCOUNT which is named "Administrator" (unless it has been subsequently renamed since initial install).

    2. The WORD "administrator" as it relates to the TYPE OF PRIVILEGES (aka credentials) a user may be assigned. These privileges are akin to a master key granting FULL access to your operating system.

    USER ACCOUNT NOT SHOWN AT WELCOME SCREEN.



    If you have need to login to an account (i.e., "Administrator", "Guest", etc.), but it's not shown at your "Windows XP Welcome Screen":


    1. Depress and hold down, then release (in sequence) the keys 'Ctrl'+'Alt'+'Del' two times (or more if a sequence isn't recognized successfully).

    2. A "Log On to Windows" dialog will display in which you can login as any registered user.



    RESETTING FORGOTTEN PASSWORD.



    METHOD 1: MAYBE THERE IS NO PASSWORD.



    Depending upon the login location, try it with the password input field left blank. If you're lucky (for this situation only I mean), there has never been a password assigned to the 'Administrator' account (applies to Windows XP only).

    ADVISORY: If this is your solution, you need to assign a password to it, because there really should have been one in the first place. Leaving the 'Administrator' account left unprotected is not only leaving the "backdoor open", but also the front door with a sign that says "come on in, I'm not home."



    METHOD 2: RESET 'ADMINISTRATOR' (OR ANY USER'S) PASSWORD VIA USER WITH ADMINISTRATOR PRIVILEGES.


    1. Login to Windows as any user (with known password) that has administrator privileges.

    2. Start > Run ... > type "control userpasswords2" (without quotes), then "OK".

    3. Select the user account you can't remember the password to, then click "Reset Password".

    4. Type a new password in "New password" and "Confirm new password", then "OK".

    NOTE: You may (you shouldn't, but you may) also have a user account that's NOT password protected AND has administrator privileges.



    METHOD 3: SOFTWARE SOLUTION.



    If methods 1 and 2 are not successful, you're then left with the big gun: "Ultimate Boot CD for Windows" (UBCD4Win). It's a FREEWARE multi-functional recovery boot disk. One of its MANY included utilities is "Sala Password Renew". With it, you can create a new local user with administrator privileges. You can then successfully use method 2 to reset the "Administrator" account. Go to this website http://www.ubcd4win.com/index.htm and follow the guidance found there. There are other FREEWARE all-purpose recovery boot disk available (TRK-Trinity Rescue Kit, UBCD, etc.), but in my opinion, UBCD4Win is your best choice.



    NOTE: If compelled to use this method, look upon it as a blessing in disguise. It's an invaluable tool you'll likely be relieved to have many times over in the future. In fact, you should strongly consider it even if you don't NEED it "this time". After all, the time to have this disk is BEFORE you need it.



    Good luck, and please post back and let me know how things turn out, or if you have any further questions.



    "Today's the best day of my life...and NOW you're part of it!"

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My laptop will not boot, instead it goes to a blue screen that states it is not able to access the hive.


I think this is the exact error : Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION:

To resolve this issue, please follow one of the following methods.

Use the Recovery Console Tool:


To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console. You need your original XP CD, boot your PC from the CD and press R when it say 'Press 'R' to use recovery console.


In Recovery Console, change to the c:\Windows folder.

Type cd system32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP

IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

i understand this looks a litle daunting, please get back to me if you have any trouble with this.

Oct 16, 2010 | Sony Computers & Internet

Tip

Boot problems and their possible causes & resolutions


Symptoms:
Black screen
"Invalid Partition Table"
"Error loading operating system"
"Missing operating system"


Cause:
Corrupt Master Boot Record (MBR)

Resolution:
Boot into Recovery Console and run "fixmbr" to repair the MBR

--

Symptoms:
"A disk read error occurred"
"NTLDR is missing"
"NTLDR is compressed"


Cause:
Corrupt boot sector

Resolution:
Boot into Recovery Console and run "fixboot" to repair the boot sector

--

Symptoms:
"BOOT.INI is missing or corrupt"
"Boot device inaccessible"
"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll"


Cause:
BOOT.INI missing, corrupt or out of date as a partition has been inserted

Resolution:
Boot into Recovery Console and run "bootcfg /rebuild" to repair the BOOT.INI

--

Symptoms:
"Windows could not start not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM"


Cause:
Corrupt/missing system hive

Resolution:
1. Boot into Recovery Console and run "chkdsk C: /f" to check the system disk for errors and fix them, then reboot.
2. If the error continues and System Restore is enabled, copy the system hive from the last restore point into \WINDOWS\SYSTEM32\CONFIG
3. If the error continues, copy the system hive from \WINDOWS\REPAIR into \WINDOWS\SYSTEM32\CONFIG
4. If the error continues, perform a repair installation by booting from the Windows installation media


--

Symptoms:
"Windows could not start because of a computer disk hardware configuration problem.
Could not read from the selected boot disk, Check boot path and disk hardware."


Cause:
Boot volume (with Windows folder) is not accessible as defined in BOOT.INI

Resolution:
Check the boot volume is accessible

--

Symptoms:
Dual-boot 32-bit Windows and 64-bit Windows system reports "NTOSKRNL.EXE is corrupt" trying to boot into 64-bit Windows

Cause:
System volume contains an older boot loader than the boot volume requires - e.g. XP SP2 installed after XP x64

Resolution:
Copy NTDETECT.COM and NTLDR from XP x64 installation media to the root of the system volume

on May 03, 2010 | Computers & Internet

Tip

Windows error--"file c:\windows\system32\config\system missing"


This could also make reference to the files sam, software, security, or default. This error is caused by one of the registry hives becoming corrupt. To fix this, you can try the easy way first: using a Windows installation disk, boot from the CD or DVD and navigate to the "repair" option. This varies a bit depending on the operating system. In Windows XP, you will be asked if you wish to repair the computer using the recovery console. Windows Vista and 7 are a little different—asking if you wish to repair your computer. Your task is to get to the command prompt, so choose that option in Vista and 7.
Once you get to the command prompt (C:\>), type CHKDSK. Ttype CHKDSK /R. This will scan your file system for errors and just may fix the problem. Once it is finished, reboot the computer and see if the problem persists. Many times, you will succeed.
If this doesn't work, you may have to reboot from the startup disk and do a Windows repair or reinstall (the choices depend on what system disk your computer manufacturer has provided). The prompt for the Windows repair will come after you answer the question asking if you wish to use the recovery console and you choose not to do that. You will have to press F8 to accept the terms and conditions and then you should be asked if you want to repair a Windows installation. Choose that option and you can do a repair. Once you choose this option, you must select the copy of Windows to repair (normally choice #1). It will ask you for the administrator password. If there is no password, just hit RETURN. If there is a password, enter it. If you don’t know it, proceed to the next step, below.
It’s possible at this point that your computer manufacturer’s disk will not allow this option. It may want you to only install a new copy of Windows. This is OK to do, and if you choose it, be sure to tell the computer to install it by leaving the file system unchanged. What will happen is that you’ll have a new Windows installation, your data will be intact, but you will have to reload your programs.
We’ll cover the repair of the registry hives in another tip.

on Dec 30, 2009 | Computers & Internet

5 Answers

I have forgotten password for windows


Here's how to reset your password:
  1. First reboot Windows XP in safe mode by re-starting the computer and pressing F8 repeatedly as the computer starts up.
  2. Then (in safe mode) click Start and then click Run. In the open box type "control userpasswords2" (without the quotes, of course)
  3. You will now have access to all the user accounts, including the administrators account and will be able to reset the lost password.
  4. Just click the administrators user account (or the target user's account), and then click Reset Password. You will need to add a new password in the New password and the Confirm new password boxes, and confirm by clicking OK.
  5. All done, you have recovered the lost password
Hope you'll have it resolved soon :-)

Jul 19, 2010 | Toshiba Satellite Pro 6100 Notebook

3 Answers

I am locked out of windows sign in


Try to log in as administrator.
hopefully this account is available and know one put a password on it.

Jan 09, 2010 | Dell Computers & Internet

2 Answers

How remove the password without entaring


There are free linux boot disks around that are designed to access windows security and can be used to blank out the local administrators password.

Try doing a google search for "Password Recovery Boot Disk" You will be able to download an ISO file and burn it onto a CD.

Sep 07, 2009 | Microsoft Windows XP Professional for PC

2 Answers

The registry cannot load the hive file ?


backup the current hive file, and copy the hive file from repair folder to the config folder, that would solve the problem

Aug 27, 2009 | Microsoft Windows Server Standard 2003 for...

4 Answers

I have an HP laptop it wont boot. It comes up. Stop:cooo218 {Registry File Failur} The Registry cannot load the hive(file):or its log or alternate. It is corrupt, absent, or not writabl. Any help to solve...


Step 1: Make sure that the hardware Is compatible with Windows XP loadTOCNode(2, 'resolution'); For the latest compatibility information, visit the following Microsoft Web site: http://www.windowsmarketplace.com (http://www.windowsmarketplace.com) For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base: 255036 (http://support.microsoft.com/kb/255036/ ) Microsoft Support Policy on Hardware Not On Windows NT HCL 314062 (http://support.microsoft.com/kb/314062/ ) The Latest Windows XP Hardware Compatibility List
If the hardware is listed on the latest Windows XP hardware compatibility list, see step 2.
Step 2: Use the recovery console to confirm that the hard disk or file system Is not damaged loadTOCNode(2, 'resolution'); Important We recommend that only advanced users or administrators use the Recovery Console.

Note Only the Administrator account can access the Recovery Console.
  1. Start your computer from the Windows XP CD drive. If prompted, select any options that you must select to start from the CD drive.

    Note To start your computer from the Windows XP CD drive, your CD drive or DVD drive must be configured to do this. For information about how to configure your computer to start from the CD drive or DVD drive, see the documentation that is included with your computer or contact the computer manufacturer.
  2. When you are prompted to select Repair or Recover, press R. This starts the Microsoft Recovery Console.

    Note You may have to enter the number to specify the Windows XP installation in the hard disk.
  3. When you are prompted, type the Administrator password. If the Administrator password is blank, just press ENTER.
  4. Use the chkdsk command-line tool to examine the hard disks. At the command prompt, type chkdsk /r, and then press ENTER.
  5. Read the results, and then take any steps that you must take to complete the process. For example, you may be prompted to run chkdsk /f to fix certain problems.
  6. Restart the computer, and then try to run Setup again.
Step 3: Replace the hard disk loadTOCNode(2, 'resolution'); If the hard disk is damaged and cannot be repaired, you may have to replace it. Contact your computer manufacturer, the retailer where you bought your computer, or a qualified repair technician for information about how to replace the hard disk.

Jul 07, 2009 | Computers & Internet

1 Answer

WINNR\SYSTEM32\CONFIG\SYSTEM error


do it


1.




Use the Windows 2000 CD-ROM or the Windows 2000 Startup disk to start the computer. 2. When you see the "Welcome to Setup" message, press R for "repair." 3. Press C to run the Recovery Console tool. 4. Select the installation that you want to repair. 5. Type the administrator password.

If the computer is a domain controller, type the password for Directory Services Restore Mode when you are prompted to do so.For additional information about the Recovery Console tool, click the article numbers below to view the articles in the Microsoft Knowledge Base: 239803 (http://support.microsoft.com/kb/239803/EN-US/) How to Change the Recovery Console Administrator Password on a Domain Controller 223301 (http://support.microsoft.com/kb/223301/EN-US/) Protection of the Administrator Account in the Offline SAM 6. At the Recovery Console command prompt, type the following commands, pressing ENTER after you type each command: cd system32\config
ren system system.old
ren system.alt systemalt.old
7. If you have run the Emergency Repair Disk Wizard from Windows Backup and Recovery tools, copy the backup of the System hive from the %SystemRoot%\Repair\Regback folder.

If you have not run the Emergency Repair Disk Wizard, copy the default System hive from the %SystemRoot%\Repair folder.

IMPORTANT: You need to restore the most recent copy of the System hive. You also need to reinstall any hardware device drivers or programs that run as services that you installed since the last time that you updated your Emergency Repair Disk.

To copy the default System hive, type the following command, and then press ENTER: copy c:\winnt\repair\system c:\winnt\system32\config To copy the System hive that was backed up the last time that you ran the Emergency Repair Disk Wizard, type the following command, and then press ENTER: copy c:\winnt\repair\regback\system c:\winnt\system32\config 8. At the command prompt, type exit, and then press ENTER to restart your computer.

Jun 23, 2008 | Compaq Presario 1200 Notebook

2 Answers

Problem with pc


Here is the solution right from Microsoft.

 

SYMPTOMS
When you try to start or restart your Windows XP-based computer, you may receive one of the following error messages:

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE

Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate

CAUSE
This issue can occur if the System or Software hive for the Windows XP installation is missing or damaged.

RESOLUTION
To resolve this issue, use one of the following methods.

Use the Recovery Console Tool
To restore a damaged registry hive, use the Recovery Console to restore the backup copy of the hive from the Repair folder. The Repair folder contains a copy of the system's registry hives that were created after the first successful startup of Windows XP.

WARNING : Although data should not be affected by the following procedure, you may need to restore changes you previously made to programs or system settings since the first time you successfully started Windows XP.

To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console.

Determine if the file that is mentioned in the "Symptoms" section of this article is present, and if it is, rename it:

In Recovery Console, change to the c:\Windows folder.

Type cd sytem32\config , and then press ENTER.

Type dir system , and then press ENTER.

If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type ren software software.bak (instead of ren system system.bak ), and then press ENTER.

Type copy c:\windows\repair\system , and then press ENTER.

NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type copy c:\windows\repair\software (instead of copy c:\windows\repair\system ), and then press ENTER.

You should receive a "One file copied" informational message. For additional information about how to use Recovery Console during startup, click the article number below to view the article in the Microsoft Knowledge Base:
Q307654 HOW TO: Install and Use the Recovery Console for Windows XP


IMPORTANT : If you encounter problems when you run the preceding commands, you may need to use the Change Directory command ( cd ) one folder at a time before you run the preceding commands. For example, type cd system32 , press ENTER, type cd config , and then press ENTER.

Type exit , and then press ENTER to quit Recovery Console and restart the computer.

Oct 23, 2007 | Computers & Internet

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