Question about Computers & Internet

1 Answer

When starting windows and getting online, I get a message:"Windows Installer" - preparing to install. Also, my computer freezes on me when I try to change pages. I can't access "facebook" as when I downloaded it, I have to go to my email and then connect from there. When I hit on that, my computer freezes again. Can someone get onto my computer and fix these problems for me. I have tried everything possible that I know how to do?

Posted by on

  • Grant May 11, 2010

    does the windows installer tell you what it is trying to install ?
    what web browser are you using ?
    and if you are using Internet explorer do you have any aditional toolbars running AOL, Google, Yahoo etc ?

    something you could try out...

    if you are able to download malware bytes
    www.malwarebytes.org

    & then Ccleaner
    www.ccleaner.com

    both are free to download

    boot the pc into safemode
    (restart the PC after the initial bios flash disapears keep tapping the F8 key, if you see the windows splash screen its gone to far, If you are prompted to choose an operating system to start choose the appropriate one and then from the next list of options choose safe mode)

    In safe mode run malwarebytes scan
    delete any infected files found
    restart normaly and run Ccleaner to remove any left over temp files

    hope this helps

    Grant



×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 153 Answers

I am willing to help you bro. anyways if it is ok for you i can fix that for you through chat if you are available please pm me. anyways please please my page for more information: http://www.fixya.com/users/chael890

Posted on Apr 11, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I get this message when i tried to download "Windows Installer 3.1"----The connection with the server was reset. What does that mean and how do i fix it.----Also when i looked at my running...


Go to Control Panel and select Administrative Tools, Select Services highlight the Windows Service tab and set it to Manual or Automatic then Start to Start the Service. I hope this helps. Good luck and have a pleasent day.

Jun 16, 2011 | HP Pavilion a324x-B PC Desktop

1 Answer

Windows installer error


DID YOU GET THE RESTORE CD WITH THE HP SYSTEM IF YES THEN PUT THE CD IN START YOUR COMPUTER CHOOSE BOOT FROM DVD AND THATS IT IT WILL RESTORE IT OR ELSE U TRY PRESS FUNCTION 8 LIKE F8 AND CHOOSE LAST KNOWN GOOD CONFIGURATION. IF DOSENT HELP U HAVE TO GET THE GENUINE wINDOWS DVD AND INSTALL YOUR WINDOWS AGAIN

Mar 03, 2010 | HP Pavilion A6400f Desktop PC, Refurbished

1 Answer

Windows shut down unexpectedly, and when I rebooted, I had lost all my icons, and start tool bar. How to get them back?


  1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.
  2. When you see the "Welcome To Setup" screen, you will see the options below This portion of the Setup program prepares Microsoft
    Windows XP to run on your computer:

    To setup Windows XP now, press ENTER.

    To repair a Windows XP installation using Recovery Console, press R.

    To quit Setup without installing Windows XP, press F3.
  3. Press Enter to start the Windows Setup. To Repair Install, press ENTER
    note.gifTo Repair Install, press ENTER
    \r\n'); FP_changeProp(/*id*/'layer1',0,'style.borderStyle','double','style.borderWidth','3px','style.padding','5px','style.backgroundColor','#F9F4D5','style.backgroundImage','url(\'edgbkgnd4.gif\')'); FP_changeProp(/*id*/'layer1',0,'style.visibility','visible')" onclick="FP_changeProp(/*id*/'layer1',0,'style.visibility','hidden')" width="15" border="0" height="21" /> do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R".
  4. Accept the License Agreement and Windows will search for existing Windows installations.
  5. Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, END setup. After the reboot read
  6. Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.take care god bless

May 06, 2009 | Computers & Internet

1 Answer

Windows Installer - Preparing To Install message keeps popping up


Try using the 'Windows Installer CleanUp Utility'. This utility helps resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised.

Use the following link: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

You must be logged on to Windows with a user account that is a computer administrator to run Windows Installer CleanUp Utility.

When you use Windows Installer CleanUp Utility, you can perform the following functions:
  • Select one or more programs that were installed by Windows Installer from the Windows Installer CleanUp dialog box.

    To do this, select the programs that you want in the Installed Products list in the Windows Installer CleanUp dialog box. After you make this selection, the utility removes only Windows Installer configuration information that is related to those programs.

  • Remove all Windows Installer information associated with the selected programs. This includes the entries for the programs in the Add Or Remove Programs item in Control Panel. Be aware that only the Installer information for that particular program is removed, not the files.
If you use this utility to remove Windows Installer configuration information for your program and you plan to reinstall the program, you should reinstall the program in the same folder where you originally installed it. This prevents duplication of files on your hard disk or disks.

Apr 08, 2009 | Computers & Internet

2 Answers

Cannot use reader 8.0,cannot remove it or install 9.0


oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.

Dec 24, 2008 | Dell Dimension 8400 PC Desktop

1 Answer

Windows installer problem


WHAT WAS THE MESSAGE ON THE POPPING BOX?

Oct 31, 2008 | Computers & Internet

1 Answer

I can not install OfficeSuite. I have Windows Vista home Premium. I had downloaded updates all afternoon and it still shows error 1719 Window installer not correctly installed. Help!


Download:Windows Vista Service Pack 1

I tried personally in WIN-XP worked same applies to Vista.

Error Message:
Error 1719. The Windows Installer Service could not be accessed. You may be running in safe mode or Windows Installer may not be correctly installed. Translation:
This message might appear when you’re trying to add or remove a program that installs via a Windows Installer MSI (Microsoft Software Installation) package file. The Windows Installer Service is the standard method for installing and uninstalling software on Windows XP. It keeps track of all of the components that need to be installed for a particular program to run and ensures that any files that are shared by programs are not removed when one of those programs is uninstalled. The Error 1719 is an indication that some Windows Installer Service files are missing or have become damaged. Solution:
The first thing to try is re-registering Windows Installer in the Windows registry. Make sure that no other programs are running and then click Start, Run, type msiexec /unregister in the Open field, and click OK. Next, click Start, Run, type misexec /regserver in the Open field, and click OK. Restart your computer and try installing or uninstalling again.

If you’re still getting the error message, the next step is to try reinstalling the Windows Installer files. In order to do this, you’ll first need to rename the existing files.

First, click Start, Run, and type msiexec /unregister in the Open field, and click OK.

In My Computer, click Search and locate the following three files: msi.dll, msiexec.exe, and msihnd.dll. They are hidden files so you’ll need to select Search Hidden Files And Folders under More Advanced Options. When you’ve found the files, rename them, by removing the .dll and .exe extensions and replacing them with an .old extension(for example msi.dll becomes msi.old).

Once you’ve renamed the files, WinXP will automatically replace them with a new copy from the dllcache (a hidden folder where copies of important system files are kept in case you mistakenly delete or rename critical system files). Restart your computer and try to install or uninstall the program again.

Finally, if neither of the above processes corrects the problem, boot into Safe Mode, and go through the above steps again, first re-registering and then reinstalling.

or

Go through the following links:

http://www.vistax64.com/vista-general/45784-windows-vista-error-1719-help-3.html

Hope this will be helpfull

Please rate me...

Thanks & Regards.
Nandu

Sep 02, 2008 | Computers & Internet

1 Answer

I am having a problem with Adobe Reader 8.1.1. I am using Windows XP. Originally the program ran fine, but lately when I click on a link on a website that uses Adobe Reader I get a message that says...


do you the original installer of your adobe reader?

if you..when uninstalling adobe and the error occurs just browse for the .msi in your adobe installer and hit ok...

after it uninstall...download foxit reader and install it instead of the adobe reader....

hope this helps

^_^

Mar 16, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

98829 Answers

David Payne
David Payne

Level 3 Expert

14071 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...