Question about Lexmark X4270 All-In-One InkJet Printer

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I keep getting a message about usb port missing

I keep getting a message that my computer is not communicating with my printer. Somethign about the usb port?

I have been using the printer for almost a year, and this never happened begore.

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Hi hbailey10,

It sounds to me as though the USB port simply got reset and so it isn't communicating both ways (this can sometimes happen if you plug in or unplug a difference device in a nearby USB port). Here is my advice:

1) Try disconnecting the USB cable from your computer, wait 10 seconds, and then plug it back in.
2) If you still get the same error messagem then the problem is software-related, not hardware-related. You might try uninstalling and re-installing the driver for the printer. In the event that you don't have the disk from your printer handy, you can download the driver from the following web address:

http://downloads.lexmark.com/perl/downloads/downloads.cgi

If you still receive an error message, try to get the exact wording that we can figure out what's causing it.

I hope this helps - please let me know if I can be of any further assistance.

Kind regards,
H2H

Posted on Dec 16, 2008

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1 Answer

Keep getting the error message "Printer not responding".


How are you connecting the printer to the computer? (USB, parallel, ethernet) Make sure there are no error messages/lights blinking and that the unit is on.

If you are using an USB cable, try a new cable. Also try a direct connection if you have a USB hub or print server in use. Make sure the USB ports are active (not disabled for power saving or security). Test the port with a known working device.

If you are using the parallel cable, make sure it is properly secured. Also try a new cable. Again try a direct connection instead of a print server.

If you are using an ethernet connection, again try a new cable. Check if your firewall is blocking communication with the printer. (Test this by temporarily turning off the firewall. If it starts working, make the printer a trusted part of the network. With some firewalls, you may need to unblock communication for both incoming and outgoing communication with the printer.)

I hope this helps.

Cindy Wells

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Printer unable to communicate with computer.


Are you using the wireless network printer function or is the printer connected by a USB cable? If you are using the wireless network, launch the printer's Wireless Setup Utility and run through it. (Check for problems with IP, signal strength etc.)

For USB, try resetting the printer (unplug it from the wall for 10 seconds). Check that the computer is looking for the printer on the correct port. Click Start > Settings > Control Panel. Double click on the Printers folder and right click on your Lexmark printer. Choose Properties then click on the Ports tab. Check that one of the USB port options is checked. (If you have a newer OS, Start > Devices and Printers and then right click on the printer.) Also try a new USB cable and a different USB port. If you have a print server or USB hub, try a direct connection.

I hope this helps.

Cindy Wells

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yes may be try with diffrent cable and other usb port.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

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Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
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Try another USB port on the computer.

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