Question about HP PSC 2410 All-In-One InkJet Printer

2 Answers

Hp director i cant get hp director to open,i have re-installed and tried all i know,but to no avail??help!!all i want to do is use my settings toolbox.

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  • Anonymous Nov 07, 2007

    The HP Director screen that ask to scan, fax, copy does not show when I click on the icon for HP. I have reinstalled the software and updated but it doesn't change the result.

  • Anonymous Dec 17, 2007

    I had the same problem but solved it by deleting EVERYTHING I could find related to this hardware and software, (via Add/Remove, via Uninstall in All Programs, and upon loading disk, Uninstall once again). Once EVERY reference to this was gone, I re-loaded the CD and everything works fine.

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Issue

After installing Microsoft Internet Explorer 7 on the computer, the HP Director software window does not display when attempting to open the software.


Solution


The following solution works excellently for me. I had already tried updating drivers and re-installing the software but these steps had no result.


HP advises using the following workaround:

1.       Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.


2.       Press the Alt key and the Space bar together, and then select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar.

3.       Click HP Director on the Task Bar. The software opens and displays normally.


4.       Repeat Steps 1 through 3 every time the HP Director software is used.

NOTE: The HP Director window might appear a little smaller than normal, but the software is functional.

Posted on Oct 31, 2007

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It could be about this: I had same problem until I found a review somewhere - even HP technical support was totally useless - until HP FINALLY decided to up date its drivers to account for my/many people's downloading of Internet Explorer 7. As this is now done, and you cannot easily uninstall IE7 and go back to IE6: try again (1) HP Director and if not (2) I think update drivers or (3) uninstall / reinstall. Hope it helps.

Posted on Apr 11, 2007

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1 Answer

Only the black ink cant print


Hi mary vie Capistrano,

Is this a new HP OEM or Reconditioned cartridge?

Have you tried a new cartridge?

Clean the print head:If the steps above did not help, clean the print head.
  1. Open the All-in-One Toolbox :
    1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
    2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.

Apr 14, 2012 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

I would like to perform a few regular maintenace jobs with my HP Deskjet 6940; however, without a current manual (O/S is Windows 7 32-bit) I have no idea what the "toolbox" is that is referred to...


1. Turn on your computer, wait for it to boot up, then turn on your printer and load with paper.
2. Locate the " HP Imaging Director " icon on your computer, it would have been added to your
monitor screen when the printer was installed.
3. Double click this icon and a screen will appear showing the functions available on your
printer.
4. Click on the " Settings " heading, scroll down to "print settings" and over to "printer toolbox".
5. Click on "printer toolbox" and you will be taken to the maintenance window.
6. From this window, choose what you want to do.

Feb 28, 2011 | HP Deskjet 6940 InkJet Printer

1 Answer

After changing printer cartridge, all printed pages have 3 black horizontal lines across the page about an inch apart.


It sounds to me that you need to run the clean print cartridges utility.

  1. Press the Setup button.
  2. Use the arrow keys to select Tools and then press the OK button.
  3. Select Clean Print Cartridge and then press OK . The device prints a test page.
  4. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
    1. Open the Printer Toolbox . There are two ways to do this:
    1. Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
    1. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
    2. If above does not work, then remove the black cartridge, and olace it upside down in an area it won't be disturbed for an hour, then place it back in the printer, and print a test page. (This only applies to black cartridges)

    Oct 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

    1 Answer

    My 8x10 photos have half a blue tint and half a yellow tint. I cleaned the heads and aligned the print cartridges and that didn't make a difference. Working with a HP2610. Thanks! Leslie


    Step 1 - Check the ink levels
    1. Open the Printer Toolbox . There are two ways to do this:Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox
      • Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Services tab, then the Service This Device icon.The Printer Toolbox opens. Click the Estimated Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink. Step 2 - Check the printer settings
        1. In the program being used for printing, click File , and then click Print The Print window opens.Make sure the appropriate product is selected, and then click Preferences or Properties .The Preferences/Properties window opens.Click the Printing Shortcuts tab.
        2. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality.Print quality : If the quality of the printouts is not acceptable, try increasing the print quality. To print more quickly, try decreasing the print quality.Paper type : If one of the options matches the paper type exactly, select it instead of Automatic .Paper size : Make sure that this option matches the paper loaded in the product.To see additional options, click the Advanced tab, and then click Advanced Features .The Advanced Features window opens. Consider changing the following option:Ink volume : Adjust the amount of ink that prints on a page. For lighter images (less ink), drag the slider to the left. For darker images (more ink), drag the slider to the right. The lighter the ink volume, the more quickly the printout dries.
        Step 3 - Run the clean print cartridges utility
        1. Press the Setup button.Use the arrow keys to select Tools and then press the OK button.Select Clean Print Cartridge and then press OK . The device prints a test page.Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.Open the Printer Toolbox . There are two ways to do this:
          • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
          • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
        2. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
        Step 4 - Print a diagnostic page
        1. From the product control panel, press * and # simultaneously, and then release both buttons.
        2. Press 1 , 2 , and then 3 . The Service menu appears.
        3. Press the right arrow button (c01150415.jpg ) twice. The Special Reports menu opens.
        4. Press OK .
        5. Press the right arrow button (c01150415.jpg ) once. The Print Cartridge menu opens.
        6. Press OK . The diagnostic page prints.

    Jun 23, 2009 | HP Photosmart 2610 All-In-One InkJet...

    2 Answers

    The printer acts like it is printing, but doesnt actually print


    uninstall ur printers driver and re-install it. This will deffinetly solve your problem but then also giving u a word of caution repair your windows Operating system. Its easy just put ur cd and do whatever it asks until repair comes and put it on repair option. your spool.exe is corrupt by virus

    Jun 16, 2009 | HP DeskJet F380 All-In-One Printer

    1 Answer

    I cant print in color


    If your trying to only print form a tri-color in cartage and you dont have a black cartage in the 2nd slot as well you might try doing the following

    I am not sure whether u can print only using one cartridge(color) with this All-in-One. Check out the following steps nd let me know if they have helped.

    1. Remove the Black cartridge from the All-in-One.

    2. Open HP Director.

    3. Click Settings -->> Print Settings --->> Printer Toolbox.

    4. Under the Configuration tab, select One Color cartridge from the drop down list and click apply.

    Now,try printing.

    May 15, 2009 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    Hp 7310 does notbrecognize new color printer cart.


    1. Press the Setup button.
    2. Use the arrow keys to select Tools and then press the OK button.
    3. Select Clean Print Cartridge and then press OK . The device prints a test page.
    4. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
    5. Open the Printer Toolbox . There are two ways to do this:
      • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
      • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
    6. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available.
    7. Discard or recycle the page that prints.
    If still having problems, swap out the cartridge.
    Hope this helps
    Regards

    Apr 19, 2009 | HP Officejet 7310 All-In-One Printer

    1 Answer

    Printer tells me to install new color cart. after i have put in new hp cart.


    Hi,

    1. Press the Setup button.
    1. Use the arrow keys to select Tools and then press the OK button.
    2. Select Clean Print Cartridge and then press OK . The device prints a test page.
    3. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
    4. Open the Printer Toolbox . There are two ways to do this:
      • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
      • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
    5. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.
    6. Remove and re-insert, while the product is switched on.
    If still bad, swap out the cartridge.

    Hope this helps
    Regards

    Apr 19, 2009 | HP Officejet 7310 All-In-One Printer

    1 Answer

    I have a hp1310 how do i find my ink leval


    Hi,
    In the HP Director software, click Settings , move your mouse cursor over Print Settings , and then click Printer Toolbox . The Printer Toolbox opens. Click the Estimate of Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining. Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Hope this helps Regards

    Apr 17, 2009 | HP Office Equipment & Supplies

    2 Answers

    Scan function on HP6110 all-in-one printer won't work


    See this link on HP's web site for a possible solution:

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=79477&os=228&lang=en


    Jun 26, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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