Question about Datamax DMX-I-4212 Label Printer

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Image files won't print only name no image

I have sent several image files to the add-on module 'z'. The image will not print, only the name of the image. I reformatted the module and tried again with no luck. I then tried to send it to another memory module. This did not work either. When I print the directory list, I see nothing in the modules that I have sent the images too. Please help!!!

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I can help you with this. Please let me know what method you are using to send images (software, dmxconfig, dpl..) and also the type of image (bitmap,jpeg, pcx,etc..). With Datamax printers, 4 types of image can be used: bitmap,pcx,img, and 7bit datamax image file. Another thing to know is that the image must be a black & white, monochrome image. You can use a program like microsoft photo editor to make this change. You can use DmxConfig, Utilities.exe, & DPL (datamax programming language) to load image to printer. Let me know the answers to my above questions to proceed with solution.

Posted on Dec 29, 2008

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