Question about SanDisk Sansa Clip MP3 Player

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Sansa not playing songs

My sansa is not allowing me to play songs it shows artist but when i hit play it does nothing, it's like it's stuck on pause and wont play the songs.

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  • Anonymous Dec 18, 2008

    When I try to play a song or listen to an audiobook, nothing comes out of the earphones and it does not appear to be playing.

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  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Plays six of twenty mp3s and the rest come up as


Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete
Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........

Jul 27, 2010 | SanDisk Sansa e250 MP3 Player

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My sansa clip won't play the songs I loaded on!


I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

Jul 15, 2009 | SanDisk Sansa Clip MP3 Player

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Play all doesn't work


yes this is a feature because the mic built into it was designed to leave yourself notes, like mental notes. not neccessarily created to allow you to record music with it. so your play all will not work with your recorded music, it was never intended to do that. however there is a way around this. you can connect the mp3 player to your computer and then go to recorded files, then take that and drag it into your music folder. that should allow you to listen to those recorded files with the play all. if you have any further questions my e-mail address is on my page. do not hesitate to contact me.

May 12, 2009 | SanDisk Sansa m230 MP3 Player

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Sansa e 250 will not play all mp3 songs as before.


Right clicked on properties of song and added artist and title of that song, hit apply and problem solved.

Jan 22, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

MY SANSA WONT PLAY SONGS, IT SHOWS ARTIST BUT STUCK IN PAUSE


Some songs are in the wrong format, or your DB is corrupt. Either way:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 16, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa won't allow me to add new Mp3s


ok. first, you need to change the id3 tag in your mp3 files by right clicking it, selection properties, and then under information, change the album and artist name to what you desire.


for playlist, make a playlist in windows media and save it, then change the extension to .plp

Jul 31, 2008 | SanDisk Sansa e250 MP3 Player

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Downloaded music and when i disconnect from computer it's not on the Sansa


you need to get the full-blown subscription to get those songs to play

Jul 31, 2008 | SanDisk Sansa Clip MP3 Player

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try to format it. Call sandisk and ask them about how to format it...they can tell you more over the phone than i can emailing you. Maxx

Dec 31, 2006 | SanDisk Sansa e250 MP3 Player

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