Question about Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference

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Unkown Beeping During Calls

Hi, I am finding that during calls, the Polycom Station will produce a single one-second beep about every minute or so. The call sounds good otherwise. I need to find a solution to this terribly annoying beep, especially during long conference calls at meetings. Checked the manual and can't find anything relevant. Help! Thank you!

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Re: Unkown Beeping During Calls

It is hard to tell if this conference phone is installed on a PBX or not? "At meetings" tends to make me believe that it is. Beeping can come from a few sources. If a call is being recorded it is necessary to provide a beep tone so that the parties on the line know that they are being recorded. This is a FCC requirement. You can ask the other party if they are recording the call. Beeping can come from call waiting. It is recommended to turn call waiting off unless you are bridging incoming calls. If a call is on hold you will get a beeping tone. You can check by pressing the flash button and see if there is a second call. If so hangup and your original call should return normally.

Posted on Aug 17, 2007

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