There should be some screws or clips directly on the drive when looking at the bottom of the laptop. Some laptops (Sony certainly) require special tools to remove certain retainers. Once the screws are removed / clips unclipped, the drive should slide out, possibly you'll need to open the tray and gently pull that to unseat the drive itself. The replacement drives connectors and fitment should also provide awareness of how it's connected to the laptop.
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u have to bootable disk of win xp.then set first boot devicce in bios your dvd rom or cd rom.
then u get message pres any key to boot from cd .wehn u start the ssytem.
then follow the procedure.
then create parttion.
as u like.
thejn simple follow the procedure.
I would try uninstalling it, rebooting, and let windows try to install it again....
Right Click My Computer, go to properties
Then select Device Manager
Under CD Rom Devices, right click your CDROM and uninstall. Reboot
If windows picks it up, loads drivers, you should be back in business. If this does not help the situation, the drive is bad. They do not last forever, and that is an old machine.
Inside the computer chass, if you can see the CDROM is connected to the same data cable as that of an hard drive or something, you might like to remove the CDROM to another data cable or make sure the jumper of the CDROM is set to master. That may fix it.
If you remember a software downloaded about coffee cup holder, there might be a virus issue on your computer. A virus scan may help. http://onecare.live.com/site/en-us/default.htm
Take a metal paperclip, straighten it out. Look on the front of the CDRom tray there should be a tiny hole, insert straightened paperclip and push to eject the tray manually. If the CDRom is hidden behind a flap built into the case this will need opening or removing first. After this if the CDRom fails to eject the drive belt has gone slack, its easier and more cost effective to replace it with a DVDRom or Writer.
In Laptop obviously there is only one CD/DVD rom drive present.
So first confirm have you got any mark in the device manager entry for WC6037K IYL929R SCSI CdRom Device. If yes then you need to go in the BIOS and detect the Boot priority and enable the CD Rom there. Check out the event viewer entry if showing any red cross entry related to CD/DVD rom and try to search it out on net.
If the CD/DVD drive is opening or ejecting out then it working and if it is not may be the failure in Drive and need to replace.
Before beginning, review electrostatic discharge (ESD) precautions. Disconnect the power adapter, the modem and network cables, and remove
the battery before removing the hard drive bay cover. Remove the RAM door whichi s
secured by one screw. Now loosen the two hard drive screws and pull the DVD/CD-RW drive from the laptop. Replace the cover
before restoring power or reconnecting the modem and network cables.
For Gateway go to http://support.gateway.com/s/Mobile/Gateway/M275/3501734faq42.shtml
According to the Toshiba website, the scsi cd-rom/dvd-rom does not require a driver to operate, but the driver for the scsi controller card it plugs into may need to be reinstalled or updated. Visit the following link, and go to the section labeled scsi cdrom/dvdrom. At the bottom of this section there are two links to websites where you may be able to find the drivers for your scsi controller card.