Question about Sony Cyber-Shot DSC-W5 Digital Camera

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I turned it off and it would not turn back on

I was with my cousin and she wat trying to take a picture and i took it back and turn it off and now it will not turn back on only a red light comes on in the lower right corner what should i do????

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Hello Lece, The red light you see is the power indicator. Everytime you insert the battery it should flash. Your problem can appear from 2 causes. One of them is the cameras processor (some processing error that blocked the camera) or a shock received by the camera, it maybe caused one of the small connectors inside to get loose or in the worst case damaged the lens assembly preventing it to initialise properly. First thing to do would be to reset the camera. For doing this, please remove the battery from it and then keep the power button pressed for about 1-2minutes. After that press twice every button on the camera, including the zoom swich or the menu buttons (anything that can be pressed or moved). Leave the camera for half an hour without battery and then press again the power button for 1-2 minutes. You can connect the battery after that and see what happens. If this doesn't work you may need to have it fixed in a service center because it will need to be dissasembled and diagnosticated. If you need more assistance in locating a problem or how to perform this reset you can find me or other experts on the live chat feature on the site or you can post back here. Good luck.

Posted on Mar 21, 2007


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