Question about Avermedia AVerDVD EZMaker Video Capture

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Capture device not recognized

Would appreciate any help on this:
Using XP pro with AVerMedia - DVD EZMaker Pro USB2.0

Movie Factory (came with capture device) crashes when trying to capture.

Ulead video 8, Windows Movie Maker, Adobe Premier 6.5 - all these applications cannot capture - they don't "see" the device

EXMaker works fine on another computer
This cpmouter works fine with 1394 (firewire) DV capture

Thanks for any help, suggestions, directions...etc.....

Posted by on

  • david5209 Dec 17, 2008

    Did everything except the last as I know the AverMedia works (on other computers). I guess I'll try formatting, re-installing everything from scratch....the axe!!

    But thanks for trying. I do appretiate it :)



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  • 68 Answers

Hi there,

this problem can be caused by many different things, I would recommend you try the following:

1, I would first uninstall the software and drivers for the stick and then clean the computers registry using a program such as the free for 30 days tune up utilities available from

2, Download the latest drivers from AverMedias website instead of using the ones provided on the CD

3, Make sure you have the latest drivers for your graphics card, updates are available from the graphics card manufacturer.

4, Try the stick in a different USB port

5, Defrag your harddrive

If after all this the stick does not work I would return it to the manufacturer and ask for a replacement to rule out that it is the stick and not your computer

Posted on Dec 16, 2008

  • zonkpc
    zonkpc Dec 17, 2008

    Good luck :)



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