Question about Epson Stylus CX7800 All-In-One InkJet Printer

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Epson all in one (printer/scanner)

I can print fine but when i want to make a copy or scan something it doesn't work it just say error.

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Re: epson all in one (printer/scanner)

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

Posted on Oct 04, 2010

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Re: epson all in one (printer/scanner)

Here is the link for all the documentation, troubleshooting and drivers for your printer. If you go through the troubleshooting guide, hopefully you will find an answer - with the info you gave I had no luck, but the procedure is quite detailed, so you may have more idea what answers to give. The next thing to try is to uninstall and reinstall the drivers - on the link above you can download the latest versions. This ,may solve the problem and is simple enough to do (ask for more help if you have trouble with this procedure). The only other thing that maybe worth doing is to give the whole machine a gentle shake just in case the scanner carriage mechanism is somehow jammed - sometimes a shake or a slap can free this. Hope this helps, if not please post again :)

Posted on Mar 22, 2007

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I received an Error Code 0x97 on my Epson 7620, how do I fix this?

These codes can be indicative of a faulty sensor or damaged part.

But let's try this:

I have had similar issues with my MACs and HP printers, however I have often fixed the problem by re-installing the printer software and/or deleted the printer from the printer list in system preferences.
If you have the Epson disc fine...if not, the OS should be able to "find" it for you via the internet. try re-installing the printer software.
BUT you say that the scanner works via the computer.
Have you tried shutting off the Epson and unplugging it from the A/C outlet and unplugging all cables? Leave the cables out for at least 30 seconds and try again. This is the procedure for a forced re-boot of many printers. Hopefully, this will help.

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Epson cx3200 printer has printing problem

Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

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1 Answer

My hp printer 6110 officejet all in one keep giving message scanner failure when i want to print something

Please make sure that the printer is connected to a wall outlet and not to a surge protector because surge protector distributes the total electric supply equally to each and every device connected to that surge protector. Printer might work and might not with a surge protector but it will always work fine with a wall outlet till the hardware of the printer and power chord, adapter are working fine.

some times scanner failure error comes if it is not getting enough power supply.So if it is connected to a surge protector then I will suggest you to disconnect it and connect it directly to a wall outlet.
Now scan or copy any document and see if something happens.

If not the do check while you press scan or copy button the scanner light is moving or not?
If scanner light is not moving then do a hard re-set.

Hard Re-Set :
- disconnect power chord from the back of the printer and then from wall outlet or surge protector.
- wait for 40 secondsand then connect the power adapter to wall outlet and then to the back of the printer. The try to scan or copy....still not working then check if the scanner bulb is glowing or not?

If scanner bulb is not glowing and if you dont hear any noise while you press scan or copy...then printer hardware has gone bad and you need to replace the printer

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1 Answer

My hp deskjet printer can not copy or scan

Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

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Scanner error message. Will print from PC fine

The Scanner has died. If you Know someone else who has the same model but is not printing but scanning fine you can swop over the scanners. This solution don't work 100% of the time but i have fixed a few this way.

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Can't fax out on my Epson Stylus CX5800X

Verizon is lying to you. Fax machines are analog devices.

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1 Answer

Scan problem

try copying a page and see if that works

that will prove the unit is not faulty

if that works unplug the printer uninstall the printer software restart the computer reinstall the printer software and plug the printer in when asked.

if copy doesnt work the unit is most likely faulty

Oct 29, 2008 | Epson Printer

1 Answer


I downloaded the Epson Scan Installer.  DTR & DTR2B. 

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Scaner Epson CX-5400 error message

What is the error message? SCANNER ERROR?
If that is what you getting, turn printer off then open scanner cover- on the left hand side there is a toggle log for scanner, position it to unlock then turn printer on then try scanning/copying again.

if your having a different error message pls indicate the exact error that you are getting.

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Scanner Not Recognized

You need to remove the yellow question mark on the device manager. Click on the plus sign of the Question mark icon. Right click on the item that will be displayed under the question mark and then uninstall. You need to uninstall the drivers as well. you can doo it on add/remove programs(winxp) or program features (vista). Unplug the USb cable/ Download drivers from and you just need to choose the right driver for your windows version. After Installing the TWAIN driver and Epson scan utility, you need to restart computer. When computer is ready you can plug in the usb cable and open up Epson Scan on your desktop

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