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Black screen with error codes

My computer froze and made a continuous bleep sound. it then went to a black screen with the following on it.
RS400/RC410 300/14 CRT+TV+SDVD+CV+SVIEW BR16526A
WE SHUT EVERYTHING DOWN ETC BUT ON RESTART THIS IS WHAT WE GET EACH TIME. DO WE NEED A GRAPHICS CARD?
desperately need help, only know the basics of a computer not all the techno stuff. many thanks,
alison

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I think the msg you are seeing is just the default monitor message when there is no video to display. Here is a list of common beep codes: Are you getting the one long beep at each restart?

Beep Code: Description of Problem: No Beeps Short, No power, Bad CPU/MB, Loose Peripherals One Beep Everything is normal and Computer POSTed fine Two Beeps POST/CMOS Error One Long Beep, One Short Beep Motherboard Problem One Long Beep, Two Short Beeps Video Problem One Long Beep, Three Short Beeps Video Problem Three Long Beeps Keyboard Error Repeated Long Beeps Memory Error Continuous Hi-Lo Beeps CPU Overheating

Posted on Dec 16, 2008

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Hi,

I fixed this issue, I too had the same problem. Here is how I did it.

1) Reboot and press F8
2) Select "Repair my computer"
3) Select the keyboard layout and lanugage
4) When you reach system recovery tools, select System restore.
5) Select the restore point when it was working fine and restart the computer.

That's it....

If you do not have the system restore points, try startup repair.

Posted on Aug 05, 2011

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