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Acer extensa webcam

I bought one acer extensa 5620z and my webcam is not working properly. when i open acer crystal eye webcam i don't have image but in yahoo messenger is working. the driver is bison on windows xp

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  • joanna joanne Dec 30, 2008

    i nedd acer crystal eye webcam programm

  • joanna joanne Dec 30, 2008

    i have unistall the program but in msn the camera work but i need the icion on my desktop and need to see me

  • Anonymous Jan 25, 2009

    i have the same problem..but it doesnt work in MSN.............i deleted all of my pictures cause thats what it said for me to do, but still does not work...

    and at above, all the links go to some signal amplifier, which i dont thinik they need >.>

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1 Answer

I have an Acer Extensa 5620Z. Last year, I did a clean install with Windows 7. All year long, the Crystal Eye webcam worked perfectly fine. Now it has stopped working all of a sudden! It is not recognized...


It is possible that the web cam has become defective.
Go to ACER's site and download new drivers and see if that helps. If it still doesn't work, then the webcam is defective and can only be replaced.

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Step1

First check it physically by observing its proper connection to PC,

Step2

Check weather it is showing in device manager tab , or in control panel

Step3

If it is showing on device manger tab or control panel icon but still not working , then may be cam driver is corrupted,

which you can download from here , (check your OS compatible )

http://www.download32.com/acer-crystal-eye-webcam-drivers-software.html


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1 Answer

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pls sir webcam is just for chatting and for taking pictures thats all it can do for know,

Jul 05, 2009 | Acer Extensa 5420-5687 Notebook

1 Answer

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You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

Go to control panel, then system properties, then device manager, then hardware. check imaging devices to see if your webcam is recognized.

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your drivers are eathier not installed or one corupt, you might be able to find the drivers at this site, http://acer.com/support/download.htm

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I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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Download the latest driver for the crystal eye webcam from the acer site, install the driver (will not work yet) then go to device manager and image devices, right click and scan for new hardware devices and then widnows vista will pop up saying installing the cam. Thats it. Worked for me.

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