Question about Dell Inspiron 6400 Notebook
Hi dart_kasinat, From time to time windows needs a more direct method when installing sound device software, this sounds like one of those times.
You mentioned you installed the drivers found at Dell. Click on this Dell link & confirm this is the site you were at; http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=INS_PNT_1501&os=WW1&osl=en&catid=&impid=
Try this. I need you to open windows device manager. Open windows control panel. Than open the System icon. In the System properties window click the hardware tab & than click the device manager button. Device manager will open. Scroll down to, Sound, video and game controller. (This may already be opened).
Look for a yellow upside-down pair shape with an explanation mark in it. Or you may find "Unknown PCI device".
Leave everything you have opened & go to your desktop. Create a folder there. To create a folder on your desktop right click once within a clear spot on the desktop. A pop-up window will open. Left click New & slide to & left click Folder. You now have a folder on your desktop. Right click once on the folder & slide to & left click Rename. Type the name "sound driver". Open the link above from dell & download the Sigmatel-driver, file name (R171789.exe) into your sound folder.
(This is the correct driver for your Dell E1501 notebook).
Open the sound driver folder. Double left click the file, R171789.exe Pay close attention to where it will want to uncompress its self. (It will create a new folder with all the needed files for your sound). Most likely it will create a folder named, (R171789). Now things get a little tricky.
Go back to the still opened device manager. Find the upside-down yellow pair with the ! point in it or the Unknown PCI device. Right click on it once. A pop-up window will open.
Left click once on “update driver”. Windows hardware wizard will open. Click No, not at this time. Than click the next button. Another window will open. Left click once in the circle next to, Install from a list or specific location (Advanced). Than click the next button. Again, another window will open. We want to remove the green check mark next to, Search removable media (floppy, CD-ROM...). Left click on the green check mark once & it will go away.
Click the browse button, click the + sign next to my computer. Find the R171789 folder in your system. Most likely it will be at, C:\ R171789. Do not open it, just high-light it by left clicking on it once. Than click OK.
Windows will search within the folder & install the correct driver software. If by some chance windows does not, repeat the above & open the R171789 folder. Find the “setup.exe” & click on it once. Than click, OK. Windows should install the driver. Close all opened windows & restart your system. Test you audio by running “Sigmatel icon within control panel”.
Good luck Sudhan!
Still have no sound? Just let me know here.
Posted on Dec 16, 2008
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Posted on Jan 02, 2017
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