Question about Cameras
Please instal the camera software that was given along with the camera..
Posted on Dec 16, 2008
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Posted on Jan 02, 2017
I would try a firmware update. here is the link.www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=215&modelid=11154#DownloadDetailAct
Posted on Dec 09, 2008
Both the Canon XT 350D and the XTi 400D are recognized by any PC with XP windows operative system. It seems you have to check your USB port or USB cable used to connect your cameras to the PC. Sometimes, the PC does not recognize a specific device connected to an USB port. Yopu can get into the System -device manager screen, and uninstall the USB port, and run the utility to recognize changes in the device manager. This will install the USB port driver again, and if it is a software issue the reason of the problem, then it will be fixed.
Also, you can check your cameras and USB cable in a different PC so you can confirm if they both work has should be.
Posted on Jul 13, 2009
Go to Control Panel, System, Hardware, Device Manager and see if any of the USB connections has an exclamation mark next to it. If so, select it and delete it. Close the dialog box. Now plug in your USB again and see if it automatically recognises the device (camera). Of course, you have to turn on the camera after connecting the USB (I've met people who have been stumped for days before realising that the camera has to be switched on in the first place)
Posted on Apr 16, 2010
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