Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

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Door locked light stays on so cannot open door

Machine has been drained and has not solved the problem is there a manual way of opening the door. hotpoint aquarius wd63 washer dryer

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Hi I am currently having the same problem with my duet. You can try to cancel and then run the rinse and drain cycle or spin and drain cycle. Often the door will unlock after this. If not I unplug the machine for an hour and then try again. This has worked over the last couple of weeks with my washer. The repair man is coming out yet again today with a new CCU. I hope this solves the problem.

Posted on Dec 16, 2008

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  • Hotpoint Master
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Make sure that all the water has drained or the door will not open, lay the hose into a bowl or other shallow vessel and let any remaining water run out. Wait a for a while for lock to release,if it still does not open then the door is going to have to be opened by force.
Plz rate this solution.
Thanks

Posted on Dec 16, 2008

  • Barry Coates
    Barry Coates Dec 17, 2008

    Make sure the dryer timer is in the completely Off position , as the door will not open if it is not.

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That lock icon indicates a locked door, and if you can open your door with it locked, your door lock will need to be reset. Your instruction manual should have your reset procedure listed in back. But if your door IS locked, you will need to manually drain out the water before it will open.

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The main cause with this model is water still in machine. Try a spin and look for water in drum. To empty manually lower drain hose into bowl untill empty. Door should then open.

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normally, front loading machines have this bypass cables in case this things happens, if there is a small opening at the front to acces the drain filter, open it up then look for a small plastic pc with a ring at the end. this is the pull release cable of the door lock. pull it downwards and the door will be released.

if you do not have the small opening to access the drain filter, you can tilt the machine to its back, ( be carefull, its very heavy) then reach for the plastic ring underneath to pull to release the door lock.

tnx 4 using fixya..

drcool

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Door locked light is staying on and door will not open


possible machine has not drained - this will prevent door opening.
put drain hose at floor level into a tray and drain that way then switch off at mains, wait 3 mins and see if door opens

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