Question about HP Media Center PC 873n (P9875A#ABA) PC Desktop

1 Answer

Computer keeps restarting due to a possible virus?

First off, I don't have any anti-virus or any anti-spyware. My assumption is that i got some sort of virus. Before my computer went beserk, a pop-up kept popping up sayin that i needed to install Virus Protector 2008. I figured i was a pop-up so I would just X out that screen. but then a minute or two later, a license and agreement term would pop-up giving me the only option to accept the terms. I would just X out that pop up also. Then a few hours later my wife used my computer to surf the net and it asked to see if you wanted to allow secure and unsecure items to be displayed from the web page and she said YES... Then my computer got screwed up. When windows loads up, I would be able to see my desktop icons for about 30 seconds and then WHAM, it would reload and repeat that process over again. I then tried going into Safe mode to install trend micro but when i was in safe mode, i couldn't install trend micro because windows installer kept sayin "Windows installer cannot be accessed; this can happen if you are in safe mode or windows installer was installed incorrectly" I also tried goin into safe mode with networking and tried to use some free online virus scans for example "Housecall.trendmicro.com" but for some reason, it would say page not found.. blah blah blah. It would let me go to MSN, YAHOO, OR GOOGLE but just not that page. It also didn't allow me to go to windows update. SO.. the question is this, what should i do? I want to avoid reinstalling Windows XP if possible. or is there a way for me to install trend micro in safe mode? and why can't you do disk check/scan in safe mode? Thanks, i'll be waiting for a response.

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  • tougerthor Dec 16, 2008

    I tried that but the same thing keeps happening.. I'm just out of ideas. if there is anyway i can some how get an anti-virus or anti-spyware in my computer to scan to see what is wrong maybe then i'll know what to do next or to see if it even is a virus. Thanks, I appreciate your response.

  • tougerthor Dec 20, 2008

    i already wiped my computer clean by reinstalling windows xp. I appreciate your comments. thanks.

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  • Expert
  • 63 Answers

Try to do a system restore to a few days before the popups started.

Posted on Dec 16, 2008

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1 Answer

Slowing slow and probems keep coming


Hello Nancy,
There are many reasons a computer can slow down. Here are some maintenance procedtures you should do on a regular basis.
You should defrag your hard disk ona regular basis to keep your computer up to speed. Many of these tasks can be automated with the scheduling features in Windows.
Check for and install any operating system updates. Make sure you have "Automatic Updates" turned on.
Run a full system anti-virus and anti-spyware scan. Make sure your anti-virus and anti-spyware software are up to date. If you don't have these on your computer, there are many good free anti-virus software. Do a Google search for free anti-virus and anti-spyware. Also, clear the cache on your browser. Delete all history and cookies and temp folders. There are also websites such as http://housecall.trendmicro.com/ that does free online scans.
You should also stop unwanted progams from stsrting. To do this go to Start menu, enter msconfig, and click OK. Click startup and uncheck startup programs you don't use. Then click services and uncheck services you don't use. If after doing this and something stops working that you need, again bring up startup and services and re-check the ones you want to run.

These basic maintenance steps should help keep your computer running up to speed.
I hope this helps you.

Sep 30, 2011 | Matrix 226R (VPR226R) PC Desktop

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My computer is enfected the virus,how to delete this virus


first you need to know the name of the file that is on your that your anti-virus app tells you the name. then if your anti virus app cannot remove the file you can try to enter your computer in safe mode do a file search for the name of the file on your computer then delete it and flush your recycle bin.
however, if you do not have an anti virus then what makes you think that you have a virus on your computer? you may have spyware on your computer instead and anti virus apps can see the bug but cannot remove them! so this is why you need both an anti virus app and an anit spyware app to keep your computer clean.
if you have internet access there are 2 free anti virus and anti spyware apps that you download all you have to do is register them online with a valid e-mail account and get them for free! AVG is a good anti virus and Spybot search and destroy is a good anit spyware and they are both free.

Sep 04, 2011 | Microsoft Computers & Internet

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A so called security co.says the computer is being attacked by a virus and thet ask for 80 dollars to remove it ( I t hink this company is related to the Somali pirates) meanwhile it is not possible to do...


Restart and constantly press f8 until a menu comes up.
choose safemode and login as normal.
run anti virus and anti spyware scans and let it remove what it finds.
What anti virus and anti spyware programs do you have on your computer?

Follow the instructions from the thread below.
It has Step-By-Step instructions.

http://www.computing.net/answers/security/infected-start-here/22987.html



Nov 21, 2010 | Acer Computers & Internet

2 Answers

Computer running slow


In my opinion, A good anti-virus is AVAST. A good spyware program is Spybot. Malware I recommend Malwarebytes.
1. Scan your computer with Spybot then restart,
2. Now scan your computer with Malwarebytes
and delete whatever comes up. restart
3. Now try scanning your computer with the anti-virus protection.
Hopefully this would of remove some of the viruses and spyware.
Read below for more information.

And for a good Price too........Free.

Helpful Free Software below Read On. If you find any of this helpful, pls rate me. !

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of
virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com


Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ ***
KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,
I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR
COMPUTERS.!


Last Resort, would be a Reformat. Use your recovery Cd's.

Viruses normally corrupt your computer. You probably will need to do a Reformat. Be sure and do a Back-up First., because you will loose everything. Restore will not remove Viruses. Best way would be Reformat.

If you know how to do a back-up, save all your documents, pictures and music. If not take it to a reputable computer shop to take of this. There will be a slight charge, but they will save all your important data.
If you find this information helpful, pls rate me.

Good Luck. Thanks :0)

May 10, 2010 | Computers & Internet

1 Answer

I can,t seem to renew my trend antivius it dosen,t accept my serial no due today ser.no.TAEF0019-8572-6201-0572 tried twice


Helpful Free Software below Read On. If you find any of this helpful, pls rate me. !

FREE SPYWARE

Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
Avira AntiVir
http://www.free-av.com/

NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

Pop up Blocker ** free******

www.panicware.com


*****Spybot - Search & Destroy 1.5.2 ****
FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,

ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 ,
I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck. If you think this is good information, , please rate me.
Thanks :0)

Apr 14, 2010 | Trend Micro PC-cillin Internet Security...

1 Answer

Software keeps reloading while I'm trying to install free Avast virus protection


Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

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1 Answer

A window keeps constant on my screen to restart the computer(norton), but when i last did it i couldnt get the computer back up.


Get rid of Norton. There are alot of Free Software Programs that are better.
Read on:

Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

If all else fails, then do a Reformat. You will loose everything, so do a Back-up.

Good Luck.

Jan 07, 2010 | Symantec Norton Internet Security 2009

1 Answer

I resubscribed to Stopzilla and now it will not load so do I have any virus protection?


Download Virus Protection Below. Your Choice.
Good Free Programs to use.
check for viruses................
Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Nov 24, 2009 | Computer Associates eTrust PestPatrol...

1 Answer

Unable to statr NAVP


Go to www.trendmicro.com, and do the free scan Trend Micro's House Call virus, spyware and malware scanner and cleaner. http://housecall.trendmicro.com

If you have anything, remove them. Helpful Free Software below Read On.


FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

Avira AntiVir – Free Anti-Virus Protection
http://www.free-av.com/

FROM MICROSOFT 2009 -Free --Security Essentials
http://www.microsoft.com

Pop up Blocker- free
www.panicware.com

Spybot - Search & Destroy 1.5.2 -FREE SPYWARE
http://www.download.com/Spybot-Search-De…

Avast- FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

AVG- FREE SPYWARE PROGRAM
http://www.free.avg.com

Ccleaner- FREE
http://www.download.com/3120-20_4.html?q…

Malware- FREE
http://www.malwarebytes.org/.

$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

If all else fails, then do a Reformat. You will loose everything, so do a Back-up.

Good Luck. pls rate me

Apr 25, 2009 | Computer Associates Anti Virus 2008...

2 Answers

Microsoft Visual C++ runtime error


good
u click on start button on yr taskbar , click on run then type (msconfig) that is start>>run>>msconfig then click on ok. a window will come out then click on the startup option at the top then click on disable all which u see below then click on ok to restart ur system n ur don.

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