Computer keeps restarting due to a possible virus?
First off, I don't have any anti-virus or any anti-spyware. My assumption is that i got some sort of virus. Before my computer went beserk, a pop-up kept popping up sayin that i needed to install Virus Protector 2008. I figured i was a pop-up so I would just X out that screen. but then a minute or two later, a license and agreement term would pop-up giving me the only option to accept the terms. I would just X out that pop up also. Then a few hours later my wife used my computer to surf the net and it asked to see if you wanted to allow secure and unsecure items to be displayed from the web page and she said YES... Then my computer got screwed up. When windows loads up, I would be able to see my desktop icons for about 30 seconds and then WHAM, it would reload and repeat that process over again. I then tried going into Safe mode to install trend micro but when i was in safe mode, i couldn't install trend micro because windows installer kept sayin "Windows installer cannot be accessed; this can happen if you are in safe mode or windows installer was installed incorrectly" I also tried goin into safe mode with networking and tried to use some free online virus scans for example "Housecall.trendmicro.com" but for some reason, it would say page not found.. blah blah blah. It would let me go to MSN, YAHOO, OR GOOGLE but just not that page. It also didn't allow me to go to windows update. SO.. the question is this, what should i do? I want to avoid reinstalling Windows XP if possible. or is there a way for me to install trend micro in safe mode? and why can't you do disk check/scan in safe mode? Thanks, i'll be waiting for a response.
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Hello Nancy, There are many reasons a computer can slow down. Here are some maintenance procedtures you should do on a regular basis. You should defrag your hard disk ona regular basis to keep your computer up to speed. Many of these tasks can be automated with the scheduling features in Windows. Check for and install any operating system updates. Make sure you have "Automatic Updates" turned on. Run a full system anti-virus and anti-spyware scan. Make sure your anti-virus and anti-spyware software are up to date. If you don't have these on your computer, there are many good free anti-virus software. Do a Google search for free anti-virus and anti-spyware. Also, clear the cache on your browser. Delete all history and cookies and temp folders. There are also websites such as http://housecall.trendmicro.com/ that does free online scans. You should also stop unwanted progams from stsrting. To do this go to Start menu, enter msconfig, and click OK. Click startup and uncheck startup programs you don't use. Then click services and uncheck services you don't use. If after doing this and something stops working that you need, again bring up startup and services and re-check the ones you want to run.
These basic maintenance steps should help keep your computer running up to speed. I hope this helps you.
If you have Spyware, Malware and a possible Virus on your Computer you can always use Process Explorer to disable what ever is preventing you from using your Anti Virus to scan and Remove the Threat from the system.
Once that is Done and the Threat is disabled for the Time being you can always use Malwarebytes its a free anti Virus removal software that can help remove the Possible Malware, spyware or Virus in the system, or you can also use the Anti Virus that you have if it will detect the Threat.
After installing Malwarebytes make sure that the updates are downloaded for updated Virus information and database for Malwarebytes to detect all possible Threats on the system.
Have a nice day.
Restart and constantly press f8 until a menu comes up. choose safemode and
login as normal. run anti virus and anti spyware scans and let it remove
what it finds. What anti virus and anti spyware programs do you have on your computer?
Follow the instructions from the thread below.
It has Step-By-Step instructions.
Most of the time is a Virus. I suggest you scan with Spybot Search & Destroy, and remove whatever it show. Then restart computer and do Malwarebytes.
See how far you can go. Below is some helpful
INFORMATION YOU CAN USE.
A Virus normally corrupts your computer. IF You have to do a Reformat. Be sure and do a Back-up First., because you will loose everything.
If you know how to do a back-up, save all your documents, pictures and music. If not take it to a reputable computer shop to take of this. There will be a slight charge, but they will save all your important data.
There are alot of $ anti-virus and Internet security programs out there-ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.
REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!
Good Luck. If you think this is good information, please rate me. Thanks :0)
It seems like you have some sort of virus or spyware. If you do not have a virus scanner I would suggest downloading a free one such as Avast ( http://www.avast.com/eng/download.html ) or AVG Free ( http://free.avg.com/download-avg-anti-virus-free-edition ). After installing the Virus scanner I would then download a spyware scanner. I personally use SuperAntiSpyware ( www.superantispyware.com )and Spybot ( www.safer-networking.org/ ), but there are many of them out there. If you cant download them from your computer, go to another computer and download them and save them to a thumb drive or CD. Hope this helps
first I would download a free anti spyware tool, like spybot, malware bytes also windows defender works pretty well. It sounds like a browser hijack possibly, I would scan for spyware before anything else.
Hope you have anti-virus and anti-spyware programs If so, boot your computer to "Safe" mode with networking. Update your anti-virus and anti-spyware programs. Then run the programs either one at a time or simultaneously (tip: run both programs twice). If this does not work, then the next best thing to do is to reformat your hard drive and re-install all your programs. Of course you'll need to back up all your pertinent files.
virus/spyware/malwares and all sort of those stuff are really a pain in the neck. for it to get removed will really require alot of programs and to say at least 16 hours and yet not guarranteed to be totally free. best option>
do a clean reinstall. after the clean reinstall do a flea power (unplug your computer from the wall socket and press the power button to drain any information in the memory that could still be hiding.)