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Did you try to ask this question on the support forum from Onkyo? because I don't know what you mean with reset.
When a device is defect, there is no reset button, to repair it. Only what software is involved or settings in a memory that can lose settings when the power is down, can be "reset" Onkyo USA Support Forum Index page
You can download the manual from the link below:
c. Power On Volume
This sets a designated volume setting for the TX-DS787 to be set
every time that the power is turned on. This prevents the TXDS787
from being turned on while it is set to an extremely high
volume and suddenly output very loud sounds. For the absolute
volume display method, this can be set between min and max. For
the relative volume display method, this can be set between ??
and 18 decibels. If you do not mind having the TX-DS787 turned
on with its current volume setting, set this to "Last."
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