Question about SanDisk Sansa e260 MP3 Player

1 Answer

My menu screen won't show...

Everything was working fine at first but now whenever I turn it on, it shows the "Sandisk" trademark, goes white and goes back to the trademark. It does this until the battery runs out. I don't know what to do. Do I have to get a new one or is there a way that I can restart it?

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  • Michelle Jay Mar 21, 2007

    I even installed the firmware thing. It still does the same thing. What should I do now?

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  • Master
  • 8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 24, 2008

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
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i suggest you to format it than it will work as the first time.

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trying holding ethier the power button for 20 seconds or power button and play together for20 seconds.

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My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

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