Question about Intel DG31PR Motherboard

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Sound drives am khokan from india, i have intel dg31 mb but audio drivers are not installing it is showing the error message "cannot start the device error code:10 please help me out from problem

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I have an Intel 965 MB and device manager shows it won't load the High Def Audio Drivers. The Optiarc AD-71905 reads data files OK but won't see or read audio disks. Have re-installed the intel...

Hi surrybillgoa

to the best of my knowledge, Intel 965 is not a Motherboard Model. I believe it is an Intel Chipset model which features on various Intel Motherboards. See here:

The Drivers to run most Optical drives are built into most Operating Systems, so additional Drivers are almost never required. Firmware updates can improve the performance of Optical Drives but they can rarely repair serious faults. Your Optical Drive appears to be a discontinued product with archived potential firmware (please read the clear important warnings before downloading and installing any firmware from this site for your drive). See here:

You don't say which Operating System you use, so my answer will be presented in general, Windows terms. If yours is a non-Windows Operating System and my answer seems to be of some relevance to you, please consider applying the logic and principles involved here to your own Operating System and, if in doubt, please feel free to add a Comment or Clarification to this Question. You also don't say if you are using the on-board sound or a separate, dedicated, internal or external Audio/Sound Card. Please include information about the type, model and specification of your computer, its Audio Chip/Sound Card and its Operating System. Doing so helps us makes faster, more accurate and more assured Remote Diagnostics leading to better quality and more useful Advice, Answers, Guidelines , How-Tos and Solutions.

If no Audio Device is showing on your Operating System's desktop, then this is probably a BIOS Settings, Audio Driver or Audio Device Settings problem. Try 2 things first:

Make sure the Audio function in BIOS is 'Enabled' and then save those new BIOS Settings.

To enter BIOS Setup, Press 'F2' or 'Del' during the first POST Screen at Start Up.

Check the status of the Audio Device and the Audio Driver in Device Manager.

Start > (My) Computer > (System Properties) View System Settings > Device Manager

This will tell you if the Audio/Sound Device is installed and functioning properly and if the Audio/Sound Driver is installed properly. If a red 'x' or a yellow question or exclamation mark appears next to the Audio/Sound Device, then there is probably a settings anomaly, fault, error or conflict with the Audio Device and/or its Driver.

For your Audio/Sound Device to function properly, it must be set as the Default Device:

Start > Control Panel > (Hardware and Sound) Sounds and Audio Devices > (Manage Audio Devices) Audio > click on the preferred Default Playback device > Apply > OK > restart computer.

Re-install the correct Audio/Sound Driver that relates to BOTH the device and your Operating System, then restart the computer. Install the Audio/Sound Driver either from the motherboard's Drivers and utilities CD or from the Intel Driver Download Centre, entering the motherboard's full model number:

If your Operating System is not included in the list of Operating Systems listed on the Intel Support pages for your board, then it is highly probable that no Audio/Sound Drivers exist for that Operating System. If you are committed to both this Motherboard and an unsupported Operating System but all the other Devices and their Drivers are installed and working properly, then consider buying and installing either a basic 5.1 or 7.1, internal PCI Sound Card or an external USB Sound Card that is pre-confirmed as being compatible with your Operating System. Both are inexpensive. See examples here:

I hope this helps.
If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

Sep 17, 2011 | Computers & Internet

1 Answer

I bought a new Intel Board DG31 PR and i have a problem in audio

Check that mic is not kept on Mute. Usually after installing drivers, mic option is kept mute in most cases. (

Jul 23, 2009 | Intel DG31PR Motherboard

1 Answer

The original Intel motherboard(mb)in my PC which I bought from NACOM (N.Amer.Comp.Co. of Sunnyvale,CA in Nov.2006) failed and was replaced by NACOM with a later Intel mb. The original mb was id'd as...

please try to found the rigth driver or the last, for you sound card with the manufacturer of the motherboard, and in case that is teh driver that give you problem go to my pc rigth click manager , device, look for the sound device and under the tab drivers rollback the driver. best regards italocub

Jun 12, 2009 | Intel Computers & Internet

2 Answers

Sound drivers or sound card not working

in control panel go to sound and audio devices. in this you can test all the audio hardware and mic also.
under voice tab there is also an option for test hardware.

you said that you cannot use the mic in skype or google talk. i think that you didn't configure the mic properties in those software.
just go to start->all programs->accessories->entertainment->sound recording. just record ur voice using mic. if it works then the problem is with the configuration of the software skype and gtalk
hope this helps.

Apr 19, 2009 | Computers & Internet

1 Answer

How can i install drivers for dg31

Dear Customer

Please perform the following

first check the audio card if you really install.heres a few step.
1. right click the My Computer,Properties
2.Hardware,Device Manager
and if theres is a color yellow means not install.
And Click Start,Run
Type <dxdiag> and enter here you can test the sound also the graphics.

pls rate me if my solution solve the issue and you need more further information. but if is invaluable solution rate me fixya.

Thank u

Dec 17, 2008 | Intel DG31PR Motherboard

1 Answer

I am shekar from india, i have intel dg31 mb when installing the audio driver error message" cannot start device error code:10" please solve my problem

IF THE sofware then downloadit from

Dec 12, 2008 | Intel DG31PR Motherboard

1 Answer

Audio driver

Dear Customer

please perform the following checks

first check the audio card if you really install.heres a few step.
1. right click the My Computer,Properties
2.Hardware,Device Manager
and if theres is a color yellow means not install.
And Click Start,Run
Type <dxdiag> and enter here you can test the sound also the graphics.

pls rate me if my solution solve the issue and you need more further information. but if is invaluable solution rate me fixya.
Thank u

Dec 12, 2008 | Intel DG31PR Motherboard

1 Answer


try to unplug the printer from the wall then plug it back in see if that helps

Nov 19, 2008 | Intel DG31PR Motherboard

12 Answers

Audio device not working in INTEL DG31PR board

2)Right Click My computer
3)Click properties
4)Select Hardware Tab
5)Click Device Manager
6)Click on the cross of System Devices
7)Right Click Microsoft UAA Bus driver for high definition Audio
8)Uninstall this (this is the problem making place and this might indicated as yellow color explanation mark before you uninstall it)Just uninstall it
9)Now install your newly downloaded drivers which i have asked you to download in the previous post.
10)System will ask to restart momentarily just follow the instructions and reassert .
Once all the installation and restarting are done your Audio will work with out any issues

Hope this will work and please let me know if my post able to fix ur problem.

Jul 28, 2008 | Intel DG31PR Motherboard

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