Question about Acer Aspire 6920 Notebook PC

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Crystel Eye webcam is not working.

I have Acer Aspire 6920 my web cam is not working i have install software hardware when i am using it's gaiving a massage camera not found

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You have not mentioned the operating system you are using but start here

http://global.acer.com/support/download.htm

are you using the original operating system for that computer ?

Robert

Posted on Dec 16, 2008

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Have had the same problem,try re-installing its driver back...mine works fine afterwards

Posted on Dec 16, 2008

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Update the drivers. The Crystal Eye is not the best camera out there. I have had to update mine 7 times and only owned it for 3 months

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I need help with my acer crystal eye webcam.


If you are using on msn you may want to try and install a newer version or if you've done that install your previous version.
If this does not work you can uninstall your camera restart
and it should pick up your cam and install it for you.Otherwise you'll need to reinstall it.

Jan 12, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Web cam


Oh, there are a bunch of ways to put it to use:

Use a software that came with it: You must have got a pre-installed software with the laptop when you removed it from the box. It must be YouCam or something. You can even use Windows Movie Maker (to even capture videos).

Use a chat software: A chat software like Yahoo! Messenger, Skype, ICQ, Live Messenger or Google Talk will use the webcam for a video chat with someone.

Dec 11, 2008 | Acer Aspire 6920 Notebook PC

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Acer Crystal Eye Web Cam


If it isnt listed under hardware then something may have happened to cause the computer to delete the file "virus protection or firewall" and it may be that your computer just isnt reconizing the software anymore. if you have an installation disk try to use it and reinstall the stuff and go from there.

Nov 05, 2008 | Computers & Internet

3 Answers

Acer crystal eye webcam


Go to Acer's support site and download it.

Jun 20, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

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Acer crystal eye webcam


After weeks of trying to install my Acer Crystal Eye Camera on an Acer Aspire 6920 with a fresh vista install, I have finally solved this problem.

The error I was getting when trying to install the drivers:

"Could not install device. The required section was not found in the INF."

The problem is a missing registry key for Imaging Devices.
Here's how to fix it:

1. Start Menu > regedit.exe
2. Expand HKEY_LOCAL_MACHINE
3. Expand SYSTEM
4. Expand CurrentControlSet
5. Expand Control
6. Expand Class (and keep it highlighted/selected) 7. Edit > New > Key
8. Rename the key to: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
9. Open the key, in the right hand side double click (Default)
10. Rename the Value Data to: Imaging Devices 11. Reinstall device drivers and you're done!

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