Question about Sony KP-57WS500 57" Rear Projection Television
I have a Sony KP-65XBR10W TV. It is a HD capable TV and I just started subscribing to HD programs through AT&T U-Verse using a DVR box. The problem is that while viewing HD programming the screen intermittently turns black for a split second and then comes back on with DTV 1080i and Video 5 captions on the top and bottom of the screen in addition to the TV picture. The captions go away in 10 seconds or so. How many times and when it will do it is unpredictable but it is quite annoying. Is there a fix for this?
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I just posted this to another Sony owner:
Another point; HD Ready does not mean that it is HD compatible without the addition of an optional part.
The title only implies that it can be adapted to HD reception.
If you did not purchase it with the set, check your user guide to see what you need to make it whole.
You may have to seek this add-on on eBay since it is not guaranteed that Sony will still offer it.
You might want to check this:
“Technical Details · 53-inch HD-ready rear-projection TV (doesn't include HD receiver); 48 x 57.5 x 25 inches (W x H x D)”
Posted on Aug 31, 2008
SOURCE: TV Picture Goes Black
I had the same exact problem.
I removed the bulb and cleaned it. There is a small screen at the top of the bulb and it was covered with dust. Once it was cleaned I replaced the bulb and it solved the problem.
Thanks to those who posted the solutions
Posted on Sep 14, 2008
SOURCE: Periodic tv screen blackouts
The problem is your cable box. I know you said you replaced it, but I work on TV's everyday and, sorry to say this but cable box HDMI outputs have serious issues, like no or intermittent sound and video. I have seen customers exchange their cable boxes 5 and 6 times and still have the problem. Your best bet is to use the component outputs of your cable box, visually you will not see a picture difference between component and HDMI when using a cable box. Your other solution is to get satellite; I have NEVER seen an HDMI issue with a satellite box
Posted on Nov 26, 2008
This is known issue. The A board need a modification. Parts cost $5 bucks but you need to be good at soldering. You can also get a fixed board for about $200 or a brand new board for about $400. If you search the inernet you sould be able to find the info about this problem at the Tivo community.
Posted on Nov 29, 2008
Thanks you so much for this info.
I had the same problem with my Sony KW-57wv600. Blue screen turns black after a few seconds, and then standby light flashes seven times.
I called a local TV technician, and described problem. I was told it would not be cost effective to fix. After reviewing the "simple" instructions given on www.somelifeblog.com/2007/06/sony-projection-tv-red-line-repair.html I figured I had nothing to lose.
10 minutes to remove front panel, a "very slight" turn of a screw, and TV worked again perfectly. I could not believe it!
Thank you so much for your help!
SHAME ON SONY FOR NOT POSTING THIS FIX ON THEIR WEBSITE! SHAME ON THE TECHNICIAN AT SONY WHICH INSISTED A SERVICE TECHNICIAN WAS REQUIRED.
I have always been a fan of Sony, swearing by Sony products exclusively. After this experience, I am now forced to consider some other options when purchasing electronics in the future.
Posted on Mar 04, 2009
Tips for a great answer:
Aug 17, 2010 | Sony KP-65XBR10W 65" Rear Projection...
Aug 31, 2008 | Sony KP-53HS10 TV
Jan 03, 2010 | Sony KP-51WS510 51" Rear Projection...
Oct 30, 2009 | Sony KP-43HT20 43" Rear Projection...
Mar 08, 2009 | Sony KP-65XBR10W 65" Rear Projection...
Aug 31, 2008 | Sony KP-53HS10 TV
Jan 23, 2008 | Sony KP-65XBR10W 65" Rear Projection...
Dec 18, 2007 | Sony KP-65XBR10W 65" Rear Projection...
34 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: