Question about Office Equipment & Supplies
Your printer will not work with the CD that you installed. Here's what you need to do.
First uninstall the software you installed. There should be a shortcut in Start>All Programs>HP
You should also go to Start>Control Panel>Printers and see if there is a printer icon for the 6100. If not, close the control panel. If there is, right click on it and select Delete. Close the control panel.
Reboot the computer.
HP does not support your printer with full feature software, but have stated on their support page that Vista does have a driver for it. There are workarounds for scanning and importing and viewing memory card pics.
Anyway, make sure the USB cable is NOT connected. Power on the printer. Plug the USB cable in. The software should install and give you a "Devices are ready to use" notification.
For additional info, see the 6100 Support Page
Any additional help, please comment back.
Posted on Dec 16, 2008
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Posted on Jan 02, 2017
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