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Depending on the phone... try and remove the current bluetooth device. Close the headset. Go to the phone and choose discover, or search. Open the headset and press and hold the big button. It should then turn a different color and should be recognized.
Also make sure the battery on the headset is charged before doing this.
Make sure the Headset it charged, driver is fully installed, and you have it in pairing mode...but I was going nuts over the same thing, then i remebered that I had to allow my Laptop to be seen by it and even then i had to allow it to connect...both those options are easy to find...select the 'Bluetooth Settings' in the bar just above the main window, and be sure to check the 1st, 2nd and 3rd boxes, Now it can see you, request connection and hookup. Dont forget the PASSKEY is always '0000' by default, and you also have to make them the default devices by R clicking the volume icon and going into 'playback' and 'recording' tabs...dont forget to apply THEN exit, lol...Merry Christmas
Bluetooth can be very flakey. You might have a defective headset or dongle. It may have nothing to do with the drive.
But more likely is that something is messed up with the bluetooth drivers. If you installed the drivers on the disc that came with it, try uninstalling them. Reset the headset by pressing the volume up and down at the same time as described in the manual. This will clear all devices in memory. Then reinstall the drivers and try pairing again from scratch.
if the headset is bluetooth then the ps3 should be able to connect with it while its in pairing mode form the settings menu. if the headset will not function without other software then the ps3 cannot use them. the ps3 will only read the select music, video, and game discs.