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Scanner works correctly sometimes and then only scans a portion

HP Photosmart C7280 All-in-One - Scanner intermittently only scans a portion of the document. Once it does this, it continues. Then I may try it again in a day or so and it may scan the entire document once or twice and then goes back to only scanning a portion again.

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  • Anonymous Mar 12, 2009

    same here! it's aggrivating!

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I don't have the exact printer, but I was having the same problem with it. Here's what I did to solve it:
1. Before you start scanning open HP Scan Pro.
2. Click on new scan and it will give you a preview of what is to be scanned.
3. There should be a window you can adjust to scan only a certain area, click on the handles and pull them out to scan the entire page.
4. When you have surrounded desired area, click accept down at the bottom and it should scan the entire page.

Hope this helps!

(I should also probably mention I did this on my mac. It may be a little different for Microsoft users, but this should still work.

Posted on Mar 20, 2009

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Hope that was at least helpful.
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