Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

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Machine saying service Code 37

We have an intuitive eco washing machine and its saying service code 37 what is a matter with it?

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That code is a PUMP BLOCKED ERROR.
This could be as simple as an object caught in the pump or it could be the pump itself has failed. I often see objects caught in the pump. If you can do so safely, unplug the machine, tip the machine back enough to be able to see underneath, and look for the electric pump. You will see a back impeller for cooling the motor windings. Try and turn this by hand, it should turn easily. If it will not turn, then you know there is something keeping it from turning. Be aware that if you pull that pump out with water in the tub, you are going to have a tremendous mess.

You might want to get yourself a service manual for that washer. You can get them from Fisher Paykel Parts:

http://www.fisherpaykelparts.net/115-46/GWL15-WA37T-Service-Manual.php


Hope this helps.



Posted on Dec 19, 2008

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We have a fisher and paykel intuitive eco, which says code 37,


Hi just read your posting.Now ERROR CODE 37 means PUMP BLOCK ERROR.Is your machine draining any of the water out of it?Please reply with additional information on the question and I am sure I can help you rectify this fault.Looking forward to your reply.

Aug 17, 2010 | Fisher and Paykel Washing Machines

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Code 37 -


Hi,

To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

2 Answers

Top loading intuitive washer says fault code 37


This machine calls this error number for most faults.
So first let us know what stage it stops at.
The most common fault is blockage in the pump.
Remove the power plug, disconnect the 2 water hoses and tilt the machine onto its front.
It is simple to remove and replace. Disconnect the 2 sockets from the pump The pump is held in position by a latch on the left hand side. Depress the latch and twist the pump anti clockwise. Clean out , add a smear of vaseline to the rubber ring.
Reassemble in reverse

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it probably Needs a new cold water solenoid valve.

Sep 02, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

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Cleared out the diverter valve (full of lint) then the machine started pumping properly.

Aug 15, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

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What is code 37 intuitive eco


replaced the water pump. It was failing intermitantly

May 05, 2009 | Fisher and Paykel Washing Machines

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Screen has code 37 on it


Hi, welcome!
Code 37 is a "pump blocked error" code. Typically this code is triggered when the machine does not sense a change in the water level when called for. Check for debris caught in the pump, either in the impeller for moving water or in some cases, the external cooling fan impeller (exposed underneath the machine) gets snagged with a piece of fabric softener sheet (such as "bounce") and this will stall the pump and trigger a code 37.

I hope you find this info useful and thanks for using Fixya.

Jan 26, 2009 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Fisher and paykel intuitive error code 37


Dear chopper667,
ngfam1 here for you!
I am happy to be of assistance!

Try unplugging the washer and then rebooting it after 3 minutes!
If this fails,
here is a good service that I recommend to my customers,
in our 65 year old appliance business!

A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!

Good luck!
You will be fine now!

Thank You
Bless you,ngfam1

Aug 26, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

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