Question about Brother MFC 7420 All-In-One Laser Printer

2 Answers

My brother mfc7420 won't send or receive faxes.

It was in sleep mode, but got it to go back to standard and it still won't work. When I check to see if my faxes were sent by printing a fax journal report, it comes out blank w/ no information.

Posted by on

  • Anonymous Mar 19, 2009

    MY BROTHER MFC 7420 WONT RECEIVE FAXES IT READS DR IN USE HELP PLEASE!!!!

  • Anonymous May 07, 2009

    unable to recive faxs

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Just purchased the MFC 7420. When making copies, I'm getting ghosting at bottom 1/4 of page. Help.

Posted on Jan 23, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 320 Answers

Please give me more info! what is on the screen? i am a brother tech, i will try and help you but i need mmore info.

Posted on Jan 13, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother mfc-7840w won't receive fax


The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.

Dec 14, 2011 | Brother MFC 7840W Printer

1 Answer

How do i remove the sleep mode so i can recieve faxes?


The Brother machines go into sleep mode to save power, in the machine setup you select how long to wait before going to sleep. When all is working, it will wake up as soon as a fax is received, so you really don't need to change it. If you use menu to reports and select the user settings to print, it will tell you where the setting is at.

Nov 02, 2009 | Brother MFC-8460N All-In-One Printer

2 Answers

I am having trouble faxing documents. Whenever I


Hi, you can check that your phone connection from your 7420 to line works. Listen for a dial tone in a phone connected to your mfc7420. If not, your tel comm module could be at fault.

Jul 08, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Can send but can't receive faxes on MFC-8460N


Fax machines are ANALOG devices and will not work reliably on DIGITAL phone lines.

Feb 09, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

Machine ringing but not receiving incoming fax calls.


hello! click on menu go to fax click menu set scroll down to easy receive click menu set if you follrwed the directions you should have no problem providing there is dial tone on that line. check with a phone and good luck brother sr tech

Jan 20, 2009 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Printer doesnt come out of sleep mode (Brother MFC7420)


I'd be happy to give you the solution to this problem :)

You'll want to go into the menu and choose these options: 1,6, and 2. The final stop should give you the sleep menu.

The printer is setup for a default of 5 minutes. But you can change it from 00 to 99 minutes. To just shut it off, press the Options and Start button simultaneously and that will do the trick.

Here is the link to the manual: http://www.brother.ca/en/products/pdf/manuals/MFC7820N-UG.pdf

If I wasn't specific enough, the solution is on page 2-6

-Ernest

Apr 30, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Fax does not receive or send


plz contact brother hotline of your country ( www.brother.com )because there are so many diffrent telephone standards which might affect a good working of the fax abillity.

Jan 31, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Transmission level


I have just received the following info from Brother Support:

To adjust the transmission level on your fax, please follow these instructions:

- Press the following buttons in quick succession: (MENU, *, 2,8,6,4) These must be pressed in under 3 seconds. If done correctly, the screen will display maintenance, but if it does not, press STOP and try again until it does.
- Once maintenance is on screen, press 1, then 0. The screen will display WSW00.
- Press 13, and the screen will display WSW13=01011110
- Press the right arrow on your control panel until the cursor is underneath the 3rd last digit, and press 0. Your screen should show: WSW13=01011010
- Press SET
- Press STOP
- Press 99 to exit maintenance mode, and once back to the time and date screen, send a single page fax to 1300 368 999 and you will receive a faxed reply that will show you your transmission level and how much it has been adjusted.

Please note if your transmission level is still not in an acceptable range ( -15dB to -18dB ) then it would be best to contact the Product Support Centre on the number listed below to discuss possible fixes.

I hope this helps.

Jan 17, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

"Receiving Sleep" on Brother Fax 4100


you might have to change the settings for the switching time into stand-by. plz have a look into the manual which describes these settings (zero seconds are possible)

Jan 09, 2008 | Brother MFC-5840CN All-In-One InkJet...

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

434 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

John mullen

Level 2 Expert

245 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...