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My mp3 player won't sync

I have a windows vista compute that used to sync my zen stone mp3 player it won't any more it keeps saying connect a device in sync window and sync now button will not light up. my computer detects it though because it lets me refresh and gives me the unhookportable device option in my tray

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  • ChuckanBlair Jan 11, 2009

    I have the same problem, only my mp3 player is and Element MP3 and my computer doesn't detect it.

  • Rukiaissocoo Jan 12, 2009

    I have a coby mp 305 and just got it two days ago. I was able to put about 4 songs on there sucessfully using WM11 then I tried loading someother songs on there and once I tried synchronizing it never finished and it just stopped. I tired taking out the battery and puttng it back in, unplugging it from my computer, putting the cord in another socket, using a different version of WM and even tried using a different website for songs. I just cant make it download songs on my Mp3 anymore. And I know my memory isnt full because theres only 4 songs on there with a 1GB memory compacity. Please help.

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  • Master
  • 8,596 Answers

Reformat the player, and reload the songs.

Posted on Dec 16, 2008

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Posted on Jan 02, 2017

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1 Answer

My creative zen stone plus cant switch on,except use a usb cable to connect it... and the word on the screen not clear anymore....why its happen??and how to solve it??


Hi, from the way you said your problem, might not be easy for me to just give you a direct answer to the problem. Because i don't know what happened to it before it started acting the way it those.

So what you can do for me is to write out another comment and really describe exactly what happened to it that made it the way it is now.

But before you do that let me give you some Tips to troubleshoot it first and see if it will solve the problem.

How to Troubleshoot With a Zen Stone MP3 Player

Creative Zen Stone MP3 players work without problems under most conditions, but may occasionally malfunction during normal operation. Malfunctions are often caused by errors in the player software but are occasionally caused by other issues. If your Creative Zen Stone MP3 player is not playing back music or responding to button presses, troubleshoot your device. Most problems are common and do not require service.

Instructions


Plug the small end of the USB cable into the USB jack on the Zen Stone MP3 player. If the rechargeable battery is drained, the MP3 player will not work. Wait until the indicator light stops blinking before removing it from your computer.


Connect the MP3 player to your computer and open the Creative Media Lite software on your computer. Check for updates to the player's firmware by pressing the "Check for Updates" button in the software. Follow the onscreen instructions to update the firmware if one is available. Firmware updates correct problems with the software and may resolve the problem with your device.

Reset the Zen Stone MP3 player to clear any errors that may have developed in the device's software. To reset the device, stick the end of a straightened paper clip into the hole marked "Reset." The device will restart.


Reformat the player as a last resort for fixing your Zen Stone MP3 player. To reformat the player, connect it to your computer and open "My Computer." Your player is located in the "Devices with Removable Storage" section. Right click on your MP3 player, select "Format," and confirm the selection.


Tips & Warnings

If you are still unable to operate your Creative Zen Stone MP3 player, visit the Creative support website.

Reformatting your Zen Stone MP3 player will delete all of the information on your device. Only reformat your player as a last resort.

Thanks for using fixya..

Jan 12, 2011 | Creative Labs Audio Players & Recorders

1 Answer

My Laptop won't read my Creative 2GB Player


Try to use another USB cord maybe the cord you use is faulty already so try to use another. Use also the other USB port.

Jan 28, 2010 | Creative Technology Zen Stone Plus 2gb Mp3...

1 Answer

How do i add songs to a creative zen stone mp3 player?


open up windows media player and connect your mp3 player then once it recognizes it open up the music library and start dragging the songs you want from the list over to the sync list and after your done click on the sync button and wait after its done you should have hours of music to enjoy

Sep 21, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Won't sync music to player using windows vista


sir there may be a problem with your pc's i/o devices.virus present in the pc may also lead to this problem.use an apt anti irus to your system ant the prolem will be solved.

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen won t connect


http://cameras-and-mp3-player.free-driver-download.com/40562/Creative-ZEN-4GB-8GB-16GB-MP3-Player-Firmware-1.13.01-Windows-XP(x32-x64)-Vista(x32).html

Mar 26, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Creative stone plus


Hi,

Initially, it would be possible that the Zen Stone plus is infected with a virus and your PC's antivirus is preventing access to it. Have you tried a reformat of the Zen Stone plus and or a virus scan?

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Nov 07, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Zen stone mp3 player


Call the manufacturer first before trying my suggestion

Reformat as a FAT32:
Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.

Sep 07, 2008 | Creative Labs ZEN Stone MP3 Player

3 Answers

Creative Zen Stone 1GB


idk bro wht can i see i slept with my zen stone last night and i woke up in the morning and now it wont turn on anymore i wont even turn on =( its been todays that i havnt used it this sucks

Aug 04, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

I just buy creative zen stone 1gb


Hey Sheikhea!

You won't need to download or install any programs if you have Windows Media Player on your computer. You can use other programs but WMP is probably the easiest!

  1. Plug in your MP3 player using the USB cord (should be in box)
  2. Open WMP
  3. (If your songs are already in Library skip this step). Click "File" (top left hand corner) then "Add to Library..." Click "OK" WMP will now find all music on your computer and add it to Library.
  4. If the internet is connected WMP will attempt to find song info such as title, artist, album etc. Otherwise right click on song and click "Edit"
  5. Click on "Sync" tab (top of player). A sidebar should appear with "Creative zen.. etc" written on the top.
  6. Drag songs into sidebar.
  7. Click "Start Sync"
  8. The songs will now download onto your MP3 player.
To organise your files into folders etc. go to "My Computer" then "Creative Zen etc" then "Music" and create folders (right click "create folder") copy, paste, and drag your songs in folders as you like.

You can now unplug you MP3 player and turn it on!

Please reply so I can know if this information was helpful or not and can help you further.

Happy MP3ing!

From Kat

Aug 02, 2008 | Creative Labs Zen Stone Plus MP3 Player

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