Question about Microwave Ovens
G.E. spacemaker turntable won't turn. Every time I hit the "Turntable" button, it says "TT Off." Of course, turned it on, but always goes back to off. Unit is about two years old.
The turntable system
consists of the motor, the coupler, the turntable support with rollers,
and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 16, 2008
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