Question about Epson Perfection 4990 Flatbed Scanner

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Top scan light/lens (blue) won't move

The top light/lens of my scanner seems to be illuminated but it won't move across the scan bed for either pre-view or scan mode. How/where can I have this reparied.
Thanks,
tom

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Verify the plug of the top part. And then in the driver, specify you want to scan films. For the blank pages, the top light doesn't moove.

Posted on Feb 05, 2009

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