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I had the same thing happen when my carafe broke. Mine is 238.69328 which is the black coffee maker. The simple solution is to head to Walmart and buy the GE replacement carafe. It's the 12 cup capacity one #169164. The box has 169180 on the bottom and it works like the old one and looks just as good no matter what color your coffee pot is. Costs about $10.
My Krups was not working after I accidentally forgot to place the black plastic lid on the coffee carafe BEFORE starting to brew a new batch of coffee. The coffee will not drip into the carafe without the lid
in place. Because the lid is hidden when placed in the coffee maker, it's easy to forget! The coffee all backed up in the filter area and overflowed. The display got wet. Not good.....
If your buttons and or display is not working ( mine got wet with coffee) simply flip the coffee maker over. Unscrew the bottom. expose the display circuit board carefully, DRY it with a HAIR DRYER and put the unit back together! Presto! Mine is working again.
If you need a new circuit board, you can get one for $35 from Appliances.com I found. They also have the Duo filter and extra parts cheaper than the Krups website.
I have found a temporary solution! Mr.Coffee Replacement Decanter model # ECD13 will work if you take your old over and use it with this decanter. The lid that comes with the Mr Coffee is just a hair to short but the lid from the broken craft will work well with it. Just hold on to it when you poor your coffee. I hope this helps.
Select Brands Kitchen Selectives Select Brands Customer Service Or Call 913-663-4500 To order replacement carafes for the CM-202 Dual Coffee Maker you have to call Customer Service at 913-663-4500 - This item cannot be ordered on line.
I called cuisinart customer service, they have a replacement (she said 3 models were compatible with the dcc490). It took me 2 minutes, will be shipped within a week, and cost $18 plus shipping ($26 total)