a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Look at the number that is in there for the person you are trying to speed dial,your voice mail is always #1.To use speed dial you just use the number the person you are trying to speed dial lets say they are in your phone as #2,hold down the # 2 on your keypad for around 3 seconds and it should start dialing.
You should try to get that stupid person to buy you a new camera if the following doesn't help. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.
Please make sure that the person's camera is connected and activated. While your camera is active (per your being able to see yourself at the bottom of the screen), it is not getting the feed from the other person's camera. As a quick check, try asking if he/she also sees him/herself at the bottom of the screen.
Also, sometimes (and my wife does that!), the user will cover the camera (especially ones embedded in laptop screens) with a small piece of Post-It paper! I have seen that happen a lot!
Wow, you are a brave person to be attempting to dismantle a camera like this without the knowledge of camera repair AND expect it to work when you put it back together. My honest suggestion is to take all those screws and the camera to a competent camera repair person and have them fix it. This most probably isn't the answer you were looking for and you may be upset but if you want the thing to work again have a service person do the job.
If you see a black screen when broadcasting your webcam: There may not be enough light in the room. If so, illuminate the room appropriately. Your camera may not be functioning properly. Try your camera with the manufacturer's software. The correct camera may not be selected by Yahoo! Messenger. To change your camera source: 1. Click the "Messenger" menu in Yahoo! Messenger and select "Start My Webcam." 2. Click the "Messenger" menu in Yahoo! Messenger and select "Preferences." 3. Click the "Webcam" category. 4. Click the "Camera Source" button. 5. Click the pull-down menu and select the desired camera. 6. Click the "OK" button. If you see a black screen when viewing a friend's webcam: Check the status message at the bottom of your viewer window. If it says "Stopped," the person broadcasting has stopped broadcasting images. Ask the person to resume broadcasting and try viewing again. If the person is in fact broadcasting and you still see a black screen in your viewer, ask them to check their camera and take the webcam compatibility test.