Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Refrigerator side is freezing contents

I have a Whirlpool model: ED25UEXHW00 side by side. The refrigerator side is freezing items. The only solution is to turn it off but after turning it off it's freezing items again in a few days. Turning down refirgerator side has not worked.

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First, I think it’s important to know that the Ref side has no cooling coils, it’s basically a box and the cold air in the freezer is blown over by a fan through a channel into the Ref side. This channel has a door which regulates how much cold air goes through. You probably have two control knobs in the Ref side, one controls the temp with numbers 1-9, 9 being the coldest. This temp control tells the compressor how long to run. The other control is for that little door and it may have letters A-E, E being the coldest. If you set it on E (coldest) then this will close that little door and keep most the cold air in the freezer.

If your settings are right then the cold control switch is the problem

Posted on Dec 16, 2008

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