Question about Acer Aspire 3690-2196 Notebook

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Acer 4720Z lost vista os

Grandson's laptop will no longer boot . Looks as if there
is no operating system. Tried an experiment loading xp pro and
noted the "hard drive could not be found."
Boots Acer Logo then black screen with unusable blinking horizontal cursor.

Posted by on

  • marchelo123 Mar 07, 2009

    I have an acer aspire 4720Z the computer said it needed to restart for an update and when it restarted the blue screen of death appeared then i tried restarting a few times and now the screen goes to the acer logo and straight to a black screen with a blinking line
    I dropped it once a week earlier could something have moved inside the computer??


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Hi jglitter
Reason for " hardrive could not be found" error is that windows xp does not have the driver for the sata hardware included.
Hold down the ALT key and pressing the F10 keys when system starts up this should take you to the recovery of the notebook. Then follow on screen prompts this will restore notebook to factory installation.

Regards
Go-Tech

Posted on Dec 16, 2008

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Most likely the hard drive went out, do you hear a clicking noise or loud ticking coming from the laptop?

Does it give you any kind of message like " NTLDR missing."?

Let me know.

Posted on Dec 16, 2008

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Posted on Jan 02, 2017

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