Question about HP Photosmart C3180 All-In-One InkJet Printer

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HP C3180 printer doesn't work after Microsoft updates (vista)

I had this printer, scanner, and copier working with Vista and the other night my computer auto updated and restarted and my printer has not worked since. I have tried downloading drivers, deleting and reinstalling the printer but I am lost. I can't make it work. HELP!

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  • Anonymous Dec 20, 2008

    Mine does the same thing. If I want to use the printer I have to turn it on and plug it into my laptop, then turn on the laptop and let the driver reinstall. A copy of my printer driver is installed and I can print again. What a pain!

  • cyber-girl Jan 15, 2009

    similar prob. Have vista home premium, 2 User Accounts and HP Officejet 6310 All in One usb connection. It works well except when I install updates.( like Defender, Security Updates, e-mail filter updates etc). Sometimes (not always)it just deletes the printer and the fax from the Printer folder in control panel. I can recover the situation with system restore but this is becoming a pain. Can anyone offer any help, please?

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Use the utility on the HP website to completely remove the old versions of the driver etc.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48949-1&lc=en&dlc=en&cc=us&product=1146331&os=2093&lang=en

reboot, and install the basic print and scan software
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47089-1&lc=en&dlc=en&cc=us&product=1146331&os=2093&lang=en

then turn on and plug in the printer, and the let vista detect the hardware and find the right driver.

Posted on Dec 23, 2008

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Check the Windows Update history and see which updates were just installed. You can manually remove individual updates - note they will appear again. You can also use the Windows System Restore to go back in time, but the updates will still be applied again so try to determine the update that caused the issues and you can select to ignore the update using custom Windows Update settings (set it to check for updates but not automatically install.

Posted on Dec 16, 2008

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