Question about HP DeskJet 5550 InkJet Printer

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Cant configure HP 5550 printer with a Vista-based PC

I am trying to hook my old printer to a new PC. When I load the disc I get HP's welcome screen and the error message pops up "Cannot find SETUPX.DLL" If I close this message window and proceed on, eventually I get the message "Unable to start the application-the Java Virtual machine can be loaded. Class not regestered.". The computer also cannot locate the printer.

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As per the HP Website:

A full feature software and driverpackage for Windows Vista is not available for your product. However,the Windows Vista operating system installed on your computer containsa basic driver solution for your product. Withthe basic driver, the buttons on the product do not function and someof the advanced product features are not available. But you can stillprint, scan, and import and view images on a memory card, using theworkaround procedures in this document. Usethe following instructions to install the basic driver in WindowsVista, and then review the workaround procedures to use the availablefeatures for your product.
When you connect the product to the computer, Windows Vista detects thehardware and automatically installs the correct driver. A notificationlets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.

Posted on Dec 16, 2008

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